---
description: Compare LiveAgent vs Zenvia and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs Zenvia - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Zenvia](https://www.capterra.ae/compare/102188/200368/liveagent/vs/zenvia)

# Compare LiveAgent vs Zenvia

Canonical: https://www.capterra.ae/compare/102188/200368/liveagent/vs/zenvia

> Detailed comparison between LiveAgent and Zenvia. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Zenvia |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1753 | 71 |
| **Starting Price** | $15.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Zenvia

All companies, whether small, medium, or large, across different industries, can use ZENVIA’s solutions to sell more and serve better.

## Key features

### LiveAgent

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Customer Database
- Engagement Tracking
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Reporting
- Search/Filter
- Segmentation
- Social Media Integration
- Surveys & Feedback
- Template Management
- Transcripts/Chat History
- Transfers/Routing
- Unified Communications Software
- Workflow Management Software

### Zenvia

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Customer Database
- Engagement Tracking
- File Sharing Software
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Reporting
- Search/Filter
- Segmentation
- Social Media Integration
- Surveys & Feedback
- Template Management
- Transcripts/Chat History
- Transfers/Routing
- Unified Communications Software
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.ae/software/102188/liveagent)
- [View Zenvia Profile](https://www.capterra.ae/software/200368/zenvia)
- [View Original Comparison](https://www.capterra.ae/compare/102188/200368/liveagent/vs/zenvia)

-----

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