---
description: Compare LiveAgent vs Gubagoo and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs Gubagoo - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Gubagoo](https://www.capterra.ae/compare/102188/178750/liveagent/vs/chatsmart)

# Compare LiveAgent vs Gubagoo

Canonical: https://www.capterra.ae/compare/102188/178750/liveagent/vs/chatsmart

> Detailed comparison between LiveAgent and Gubagoo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Gubagoo |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 7 |
| **Starting Price** | $15.00 | $349.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Gubagoo

Automotive dealerships, including some of the worlds largest dealer groups and certified OEM programs, use Gubagoo's conversational commerce solutions to sell more cars.

## Key features

### LiveAgent

- Activity Tracking
- CRM Software
- Chat/Messaging
- Chatbot Software
- Communication Management
- Customer Database
- File Sharing Software
- Lead Capture Software
- Mobile Access
- Multi-Channel Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On Software
- Transcripts/Chat History
- Transfers/Routing

### Gubagoo

- Activity Tracking
- CRM Software
- Chat/Messaging
- Chatbot Software
- Communication Management
- Customer Database
- File Sharing Software
- Lead Capture Software
- Mobile Access
- Multi-Channel Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On Software
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View LiveAgent Profile](https://www.capterra.ae/software/102188/liveagent)
- [View Gubagoo Profile](https://www.capterra.ae/software/178750/chatsmart)
- [View Original Comparison](https://www.capterra.ae/compare/102188/178750/liveagent/vs/chatsmart)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveAgent vs Gubagoo - Capterra United Arab Emirates 2026","description":"Compare LiveAgent vs Gubagoo and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.","url":"https://www.capterra.ae/compare/102188/178750/liveagent/vs/chatsmart","about":[{"@id":"https://www.capterra.ae/software/102188/liveagent#software"},{"@id":"https://www.capterra.ae/software/178750/chatsmart#software"}],"breadcrumb":{"@id":"https://www.capterra.ae/compare/102188/178750/liveagent/vs/chatsmart#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/compare/102188/178750/liveagent/vs/chatsmart#webpage","isPartOf":{"@id":"https://www.capterra.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.capterra.ae/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.ae/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Gubagoo","description":"Gubagoo is the leading provider of conversational commerce for automotive. Dealerships use our powerful digital retailing solution to activate the online car buying experience across the web. Our fully managed live messaging service instantly connects consumers to dealers anytime and anywhere through live chat, text, video and Messenger.\n\nMore than 8,500 dealerships, including 90% of the top 150 dealer groups, and OEMs, rely on Gubagoo to sell more cars and create more satisfied customers.","url":"https://www.capterra.ae/software/178750/chatsmart","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/178750/chatsmart#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":7},"offers":{"price":"349","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"LiveAgent vs Gubagoo","position":3,"item":"https://www.capterra.ae/compare/102188/178750/liveagent/vs/chatsmart","@type":"ListItem"}],"@id":"https://www.capterra.ae/compare/102188/178750/liveagent/vs/chatsmart#breadcrumblist"}]}
</script>