---
description: Compare LiveAgent vs JustCall and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs JustCall - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> JustCall](https://www.capterra.ae/compare/102188/157853/liveagent/vs/justcall)

# Compare LiveAgent vs JustCall

Canonical: https://www.capterra.ae/compare/102188/157853/liveagent/vs/justcall

> Detailed comparison between LiveAgent and JustCall. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | JustCall |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 1789 | 225 |
| **Starting Price** | $15.00 | $29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

Startups, small businesses, and enterprises across e-commerce, SaaS, automotive, travel, healthcare, education, financial services, accounting, legal, and retail industries.

### JustCall

Small businesses to large enterprises in insurance, healthcare, real estate, financial services, education, solar and renewables, and home services.

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- CRM Software
- Call Scripting
- Chat/Messaging
- Conversation Intelligence
- Data Security
- Mobile Access
- Multi-Channel Communication
- Queue Management
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Workflow Automation
- Workflow Management Software

### JustCall

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- CRM Software
- Call Scripting
- Chat/Messaging
- Conversation Intelligence
- Data Security
- Mobile Access
- Multi-Channel Communication
- Queue Management
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Workflow Automation
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.ae/software/102188/liveagent)
- [View JustCall Profile](https://www.capterra.ae/software/157853/justcall)
- [View Original Comparison](https://www.capterra.ae/compare/102188/157853/liveagent/vs/justcall)

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