---
description: Compare LiveAgent vs JustCall and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
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title: Compare LiveAgent vs JustCall - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [LiveAgent \<span\>vs\</span\> JustCall](https://www.capterra.ae/compare/102188/157853/liveagent/vs/justcall)

# Compare LiveAgent vs JustCall

Canonical: https://www.capterra.ae/compare/102188/157853/liveagent/vs/justcall

> Detailed comparison between LiveAgent and JustCall. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | JustCall |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 1781 | 224 |
| **Starting Price** | $15.00 | $29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### JustCall

Built for sales and support teams that rely on high-volume calling and SMS to drive revenue, close deals, follow up consistently, and hit pipeline goals.

## Key features

### LiveAgent

- API
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- Inbound Call Center
- Monitoring
- Multi-User Collaboration
- Natural Language Processing
- Onboarding Software
- Performance Management
- Recording
- Support Ticket Management
- Survey/Poll Management
- Unified Communications Software

### JustCall

- API
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- Inbound Call Center
- Monitoring
- Multi-User Collaboration
- Natural Language Processing
- Onboarding Software
- Performance Management
- Recording
- Support Ticket Management
- Survey/Poll Management
- Unified Communications Software

## Links

- [View LiveAgent Profile](https://www.capterra.ae/software/102188/liveagent)
- [View JustCall Profile](https://www.capterra.ae/software/157853/justcall)
- [View Original Comparison](https://www.capterra.ae/compare/102188/157853/liveagent/vs/justcall)

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