---
description: Compare LiveAgent vs Userowl and other vendors. Get features, price, and user reviews at a glance with detailed information about trial versions, customer support, and product features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs Userowl - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Userowl](https://www.capterra.ae/compare/102188/1073593/liveagent/vs/Userowl)

# Compare LiveAgent vs Userowl

Canonical: https://www.capterra.ae/compare/102188/1073593/liveagent/vs/Userowl

> Detailed comparison between LiveAgent and Userowl. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Userowl |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1753 | 0 |
| **Starting Price** | $15.00 | $29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Userowl

\-

## Key features

### LiveAgent

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Collaboration Tools
- Configurable Workflow
- Customizable Forms
- Dashboard Software
- Feedback Management
- Issue Management
- Issue Tracking Software
- Multi-Channel Data Collection
- Negative Feedback Management
- Real-Time Analytics
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Task Management Software
- Third-Party Integrations
- Workflow Management Software

### Userowl

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Collaboration Tools
- Configurable Workflow
- Customizable Forms
- Dashboard Software
- Feedback Management
- Issue Management
- Issue Tracking Software
- Multi-Channel Data Collection
- Negative Feedback Management
- Real-Time Analytics
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Task Management Software
- Third-Party Integrations
- Workflow Management Software

## Links

- [View LiveAgent Profile](https://www.capterra.ae/software/102188/liveagent)
- [View Userowl Profile](https://www.capterra.ae/software/1073593/Userowl)
- [View Original Comparison](https://www.capterra.ae/compare/102188/1073593/liveagent/vs/Userowl)

-----

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