---
description: Get detailed information about Swivl usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Swivl Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Swivl](/software/207439/swivl) > [Swivl Alternatives](https://www.capterra.ae/alternatives/207439/swivl)

# Alternatives to Swivl

Canonical: https://www.capterra.ae/alternatives/207439/swivl

> Explore the top alternatives to Swivl. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
   - [View profile](https://www.capterra.ae/software/21409/genesys-cloud)
   - [Compare vs Swivl](https://www.capterra.ae/compare/21409/207439/genesys-cloud/vs/swivl)
2. **Gong** — 4.8/5 (561 reviews) — Cloud-based revenue platform that captures customer interactions, tracks deals, forecasts pipeline, and supports sales coaching.
   - [View profile](https://www.capterra.ae/software/157969/gong-io)
   - [Compare vs Swivl](https://www.capterra.ae/compare/157969/207439/gong-io/vs/swivl)
3. **Sprinklr** — 4.2/5 (94 reviews) — Sprinklr helps brands provide world-class customer service at enterprise scale—powered by the industry’s most advanced AI engine.
   - [View profile](https://www.capterra.ae/software/131274/sprinklr-platform)
   - [Compare vs Swivl](https://www.capterra.ae/compare/131274/207439/sprinklr-platform/vs/swivl)
4. **inconnect** — 4.0/5 (20 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.ae/software/164772/omnichannel)
   - [Compare vs Swivl](https://www.capterra.ae/compare/164772/207439/omnichannel/vs/swivl)
5. **HiperMe\!** — 4.8/5 (10 reviews) — HiperMe\! unifies your CX. Integrate Voice, WhatsApp \& Expert AI Agents into a single omnichannel platform to scale customer support.
   - [View profile](https://www.capterra.ae/software/1050688/hiperme)
   - [Compare vs Swivl](https://www.capterra.ae/compare/207439/1050688/swivl/vs/hiperme)
6. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
   - [View profile](https://www.capterra.ae/software/132852/talkdesk)
   - [Compare vs Swivl](https://www.capterra.ae/compare/132852/207439/talkdesk/vs/swivl)
7. **VoiceSpin** — 4.8/5 (5 reviews) — Cloud-based contact center platform for inbound and outbound calls, messaging, and digital channels with AI automation and CRM.
   - [View profile](https://www.capterra.ae/software/183538/voicespin)
   - [Compare vs Swivl](https://www.capterra.ae/compare/183538/207439/voicespin/vs/swivl)
8. **Nvoip** (0 reviews) — Nvoip transforms business communication. Elevate customer service, boost sales, and streamline operations with our platform.
   - [View profile](https://www.capterra.ae/software/178289/nvoip)
   - [Compare vs Swivl](https://www.capterra.ae/compare/178289/207439/nvoip/vs/swivl)
9. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start.
   - [View profile](https://www.capterra.ae/software/102188/liveagent)
   - [Compare vs Swivl](https://www.capterra.ae/compare/102188/207439/liveagent/vs/swivl)
10. **Weave** — 4.4/5 (697 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
    - [View profile](https://www.capterra.ae/software/141842/weave)
    - [Compare vs Swivl](https://www.capterra.ae/compare/141842/207439/weave/vs/swivl)
11. **Birdeye** — 4.7/5 (707 reviews) — Birdeye is a Reputation \& Customer Experience platform used by over 100k businesses to manage reviews, engage visitors, \& grow sales.
    - [View profile](https://www.capterra.ae/software/152997/birdeye)
    - [Compare vs Swivl](https://www.capterra.ae/compare/152997/207439/birdeye/vs/swivl)
12. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.ae/software/62194/livechat)
    - [Compare vs Swivl](https://www.capterra.ae/compare/62194/207439/livechat/vs/swivl)
13. **Dialpad** — 4.2/5 (571 reviews) — The AI-native platform for customer experience, where conversations become action.
    - [View profile](https://www.capterra.ae/software/190976/dialpad-sell)
    - [Compare vs Swivl](https://www.capterra.ae/compare/190976/207439/dialpad-sell/vs/swivl)
14. **SAS Viya** — 4.4/5 (12 reviews) — SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure.
    - [View profile](https://www.capterra.ae/software/1043140/sas-viya)
    - [Compare vs Swivl](https://www.capterra.ae/compare/207439/1043140/swivl/vs/sas-viya)
15. **ChatBot** — 4.6/5 (66 reviews) — Cloud-based customer service platform with AI chat, live chat, help desk ticketing, workflow automation, and analytics in one place.
    - [View profile](https://www.capterra.ae/software/166420/chatbot)
    - [Compare vs Swivl](https://www.capterra.ae/compare/166420/207439/chatbot/vs/swivl)

## Related Categories

- [Chatbot Software](https://www.capterra.ae/directory/32448/chatbot/software)
- [Auto Dialer Software](https://www.capterra.ae/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/207439/swivl)
- [View Product Profile](https://www.capterra.ae/software/207439/swivl)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/207439/Swivl/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/207439/swivl> |
| en-AU | <https://www.capterra.com.au/alternatives/207439/swivl> |
| en-CA | <https://www.capterra.ca/alternatives/207439/swivl> |
| en-GB | <https://www.capterra.co.uk/alternatives/207439/swivl> |
| en-IE | <https://www.capterra.ie/alternatives/207439/swivl> |
| en-IL | <https://www.capterra.co.il/alternatives/207439/swivl> |
| en-IN | <https://www.capterra.in/alternatives/207439/swivl> |
| en-NZ | <https://www.capterra.co.nz/alternatives/207439/swivl> |
| en-SG | <https://www.capterra.com.sg/alternatives/207439/swivl> |
| en-ZA | <https://www.capterra.co.za/alternatives/207439/swivl> |

-----

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