---
description: Get detailed information about Helpwise usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpwise Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Helpwise](/software/197123/helpwise) > [Helpwise Alternatives](https://www.capterra.ae/alternatives/197123/helpwise)

# Alternatives to Helpwise

Canonical: https://www.capterra.ae/alternatives/197123/helpwise

> Explore the top alternatives to Helpwise. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Stand out from the competition and build a strong client base. Handle incoming emails and business communications from one team inbox.
   - [View profile](https://www.capterra.ae/software/102188/liveagent)
   - [Compare vs Helpwise](https://www.capterra.ae/compare/102188/197123/liveagent/vs/helpwise)
2. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.ae/software/144040/tidio-chat)
   - [Compare vs Helpwise](https://www.capterra.ae/compare/144040/197123/tidio-chat/vs/helpwise)
3. **Hiver** — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform. 10,000+ teams trust Hiver to tackle complex support across channels.
   - [View profile](https://www.capterra.ae/software/142975/hiver)
   - [Compare vs Helpwise](https://www.capterra.ae/compare/142975/197123/hiver/vs/helpwise)
4. **Front** — 4.5/5 (290 reviews) — Front enables teams to streamline customer communication to deliver exceptional service at scale.
   - [View profile](https://www.capterra.ae/software/132901/front)
   - [Compare vs Helpwise](https://www.capterra.ae/compare/132901/197123/front/vs/helpwise)
5. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.ae/software/169505/zoho-desk)
   - [Compare vs Helpwise](https://www.capterra.ae/compare/169505/197123/zoho-desk/vs/helpwise)
6. **Help Scout** — 4.6/5 (226 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
   - [View profile](https://www.capterra.ae/software/136909/help-scout)
   - [Compare vs Helpwise](https://www.capterra.ae/compare/136909/197123/help-scout/vs/helpwise)
7. **HappyFox Help Desk** — 4.6/5 (93 reviews) — Manage support email as trackable tickets with routing, threading, SLAs, automation, collaboration, AI assistance, and reporting.
   - [View profile](https://www.capterra.ae/software/83211/happyfox)
   - [Compare vs Helpwise](https://www.capterra.ae/compare/83211/197123/happyfox/vs/helpwise)
8. **Text** — 4.7/5 (32 reviews) — Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox.
   - [View profile](https://www.capterra.ae/software/1078275/Text)
   - [Compare vs Helpwise](https://www.capterra.ae/compare/197123/1078275/helpwise/vs/Text)
9. **Agile CRM** — 4.1/5 (526 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
   - [View profile](https://www.capterra.ae/software/135148/agile-crm)
   - [Compare vs Helpwise](https://www.capterra.ae/compare/135148/197123/agile-crm/vs/helpwise)
10. **inconnect** — 4.0/5 (20 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.ae/software/164772/omnichannel)
    - [Compare vs Helpwise](https://www.capterra.ae/compare/164772/197123/omnichannel/vs/helpwise)
11. **HelpCrunch** — 4.8/5 (195 reviews) — Cloud-based customer communication platform with live chat, shared inbox, knowledge base, chatbot, email marketing, and website popups.
    - [View profile](https://www.capterra.ae/software/146516/helpcrunch)
    - [Compare vs Helpwise](https://www.capterra.ae/compare/146516/197123/helpcrunch/vs/helpwise)
12. **Velaro** — 3.9/5 (9 reviews) — Engage customers across channels with AI chatbots, live support, and automated workflows in one secure, connected platform.
    - [View profile](https://www.capterra.ae/software/116972/velaro)
    - [Compare vs Helpwise](https://www.capterra.ae/compare/116972/197123/velaro/vs/helpwise)
13. **Froged** — 4.5/5 (56 reviews) — FROGED's Platform will help you increase MRR \&amp; reduce churn through proactive onboarding, support \&amp; engagement tools.
    - [View profile](https://www.capterra.ae/software/196490/froged)
    - [Compare vs Helpwise](https://www.capterra.ae/compare/196490/197123/froged/vs/helpwise)
14. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
    - [View profile](https://www.capterra.ae/software/124981/freshdesk)
    - [Compare vs Helpwise](https://www.capterra.ae/compare/124981/197123/freshdesk/vs/helpwise)
15. **EngageBay CRM** — 4.6/5 (912 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
    - [View profile](https://www.capterra.ae/software/178819/engagebay-marketing)
    - [Compare vs Helpwise](https://www.capterra.ae/compare/178819/197123/engagebay-marketing/vs/helpwise)

## Related Categories

- [Email Management Software](https://www.capterra.ae/directory/30553/email-management/software)
- [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software)
- [Sales Engagement Platform Software](https://www.capterra.ae/directory/32195/sales-engagement-platform/software)
- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/197123/helpwise)
- [View Product Profile](https://www.capterra.ae/software/197123/helpwise)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/197123/helpwise> |
| de-AT | <https://www.capterra.at/alternatives/197123/helpwise> |
| de-CH | <https://www.capterra.ch/alternatives/197123/helpwise> |
| en | <https://www.capterra.com/p/197123/Helpwise/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/197123/helpwise> |
| en-AU | <https://www.capterra.com.au/alternatives/197123/helpwise> |
| en-CA | <https://www.capterra.ca/alternatives/197123/helpwise> |
| en-GB | <https://www.capterra.co.uk/alternatives/197123/helpwise> |
| en-IE | <https://www.capterra.ie/alternatives/197123/helpwise> |
| en-IL | <https://www.capterra.co.il/alternatives/197123/helpwise> |
| en-IN | <https://www.capterra.in/alternatives/197123/helpwise> |
| en-NZ | <https://www.capterra.co.nz/alternatives/197123/helpwise> |
| en-SG | <https://www.capterra.com.sg/alternatives/197123/helpwise> |
| en-ZA | <https://www.capterra.co.za/alternatives/197123/helpwise> |
| es | <https://www.capterra.es/alternatives/197123/helpwise> |
| es-AR | <https://www.capterra.com.ar/alternatives/197123/helpwise> |
| es-CL | <https://www.capterra.cl/alternatives/197123/helpwise> |
| es-CO | <https://www.capterra.co/alternatives/197123/helpwise> |
| es-CR | <https://www.capterra.co.cr/alternatives/197123/helpwise> |
| es-DO | <https://www.capterra.do/alternatives/197123/helpwise> |
| es-EC | <https://www.capterra.ec/alternatives/197123/helpwise> |
| es-MX | <https://www.capterra.mx/alternatives/197123/helpwise> |
| es-PA | <https://www.capterra.com.pa/alternatives/197123/helpwise> |
| es-PE | <https://www.capterra.pe/alternatives/197123/helpwise> |
| fr | <https://www.capterra.fr/alternatives/197123/helpwise> |
| fr-BE | <https://fr.capterra.be/alternatives/197123/helpwise> |
| fr-CA | <https://fr.capterra.ca/alternatives/197123/helpwise> |
| fr-LU | <https://www.capterra.lu/alternatives/197123/helpwise> |
| nl | <https://www.capterra.nl/alternatives/197123/helpwise> |
| nl-BE | <https://www.capterra.be/alternatives/197123/helpwise> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Helpwise","description":"Find the best Helpwise alternatives at a glance on Capterra United Arab Emirates. Choose from top tools and compare pricing, features, user reviews, and clear trial details, customer support, and competitors.","url":"https://www.capterra.ae/alternatives/197123/helpwise","about":{"@id":"https://www.capterra.ae/alternatives/197123/helpwise#software"},"breadcrumb":{"@id":"https://www.capterra.ae/alternatives/197123/helpwise#breadcrumblist"},"@id":"https://www.capterra.ae/alternatives/197123/helpwise#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.ae/alternatives/197123/helpwise#software"},"publisher":{"@id":"https://www.capterra.ae/#organization"},"inLanguage":"en-AE","isPartOf":{"@id":"https://www.capterra.ae/#website"}},{"name":"Helpwise","url":"https://www.capterra.ae/software/197123/helpwise","@id":"https://www.capterra.ae/software/197123/helpwise#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":27,"ratingValue":4.7},"offers":{"price":"12","@type":"Offer"}},{"@id":"https://www.capterra.ae/alternatives/197123/helpwise#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Email Management Software","position":2,"item":"/directory/30553/email-management/software","@type":"ListItem"},{"name":"Helpwise","position":3,"item":"/software/197123/helpwise","@type":"ListItem"},{"name":"Helpwise Alternatives","position":4,"item":"https://www.capterra.ae/alternatives/197123/helpwise","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Best Helpwise Alternatives - Capterra United Arab Emirates 2026","@context":"https://schema.org","@id":"https://www.capterra.ae/alternatives/197123/helpwise#itemlist","@type":"ItemList","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.ae/software/102188/liveagent","@type":"ListItem"},{"name":"Tidio","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.ae/software/144040/tidio-chat","@type":"ListItem"},{"name":"Hiver","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ccb7881e-4960-40f7-9c3a-f5786320675b.png","url":"https://www.capterra.ae/software/142975/hiver","@type":"ListItem"},{"name":"Front","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.ae/software/132901/front","@type":"ListItem"},{"name":"Zoho Desk","position":5,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.capterra.ae/software/169505/zoho-desk","@type":"ListItem"},{"name":"Help Scout","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.capterra.ae/software/136909/help-scout","@type":"ListItem"},{"name":"HappyFox Help Desk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58b26074-f89b-4b36-bbb2-d3a863772bfd.png","url":"https://www.capterra.ae/software/83211/happyfox","@type":"ListItem"},{"name":"Text","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.capterra.ae/software/1078275/Text","@type":"ListItem"},{"name":"Agile CRM","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.capterra.ae/software/135148/agile-crm","@type":"ListItem"},{"name":"inconnect","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.ae/software/164772/omnichannel","@type":"ListItem"},{"name":"HelpCrunch","position":11,"image":"https://images.g2crowd.com/uploads/product/image/3f92f8be3c222b8c1d1022b253b472fe/helpcrunch.png","url":"https://www.capterra.ae/software/146516/helpcrunch","@type":"ListItem"},{"name":"Velaro","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6c33f5f-2f34-49c2-8261-e4543753bee7.png","url":"https://www.capterra.ae/software/116972/velaro","@type":"ListItem"},{"name":"Froged","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.capterra.ae/software/196490/froged","@type":"ListItem"},{"name":"Freshdesk","position":14,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.capterra.ae/software/124981/freshdesk","@type":"ListItem"},{"name":"EngageBay CRM","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.capterra.ae/software/178819/engagebay-marketing","@type":"ListItem"}],"numberOfItems":15}
</script>
