---
description: Get detailed information about Plum Voice usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Plum Voice Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [Plum Voice](/software/19653/plum-voice-hosted-ivr) > [Plum Voice Alternatives](https://www.capterra.ae/alternatives/19653/plum-voice-hosted-ivr)

# Alternatives to Plum Voice

Canonical: https://www.capterra.ae/alternatives/19653/plum-voice-hosted-ivr

> Explore the top alternatives to Plum Voice. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ZIWO** — 4.6/5 (109 reviews) — Cloud Contact Center solution deployed instantly with CRM plugins, full API access, and agent connectivity.
   - [View profile](https://www.capterra.ae/software/171265/ziwo)
   - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/171265/plum-voice-hosted-ivr/vs/ziwo)
2. **Gladly** — 4.8/5 (139 reviews) — Gladly’s IVR routes calls with intelligence and context—no add-ons or integrations required.
   - [View profile](https://www.capterra.ae/software/156723/gladly)
   - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/156723/plum-voice-hosted-ivr/vs/gladly)
3. **Dialpad** — 4.2/5 (570 reviews) — The AI-native platform for customer experience, where conversations become action.
   - [View profile](https://www.capterra.ae/software/190976/dialpad-sell)
   - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/190976/plum-voice-hosted-ivr/vs/dialpad-sell)
4. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning help desk, call center and IVR software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.ae/software/102188/liveagent)
   - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/102188/plum-voice-hosted-ivr/vs/liveagent)
5. **Cognigy.AI** — 4.8/5 (23 reviews) — NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service.
   - [View profile](https://www.capterra.ae/software/176610/cognigy-ai)
   - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/176610/plum-voice-hosted-ivr/vs/cognigy-ai)
6. **Ada** — 4.7/5 (15 reviews) — Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels
   - [View profile](https://www.capterra.ae/software/164470/ada-support)
   - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/164470/plum-voice-hosted-ivr/vs/ada-support)
7. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.ae/software/124981/freshdesk)
   - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/124981/plum-voice-hosted-ivr/vs/freshdesk)
8. **DialedIn CCaaS** — 4.8/5 (330 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
   - [View profile](https://www.capterra.ae/software/29589/callcenternow)
   - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/29589/plum-voice-hosted-ivr/vs/callcenternow)
9. **Aircall** — 4.2/5 (465 reviews) — Stop wasting your team's precious call time doing something an IVR menu can handle better.
   - [View profile](https://www.capterra.ae/software/144486/aircall)
   - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/144486/plum-voice-hosted-ivr/vs/aircall)
10. **CTM** — 4.7/5 (159 reviews) — Build interactive voice menus (IVRs), custom queues, and more to give your callers a seamless experience and your team actionable data
    - [View profile](https://www.capterra.ae/software/152004/call-tracking-software)
    - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/152004/plum-voice-hosted-ivr/vs/call-tracking-software)
11. **CloudTalk** — 4.4/5 (269 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
    - [View profile](https://www.capterra.ae/software/182004/cloudtalk)
    - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/182004/plum-voice-hosted-ivr/vs/cloudtalk)
12. **CallTools** — 4.8/5 (156 reviews) — Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now\!
    - [View profile](https://www.capterra.ae/software/149510/call-center-software)
    - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/149510/plum-voice-hosted-ivr/vs/call-center-software)
13. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.ae/software/115213/ucontact)
    - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/115213/plum-voice-hosted-ivr/vs/ucontact)
14. **SparkTG VCC** — 4.7/5 (44 reviews) — Cloud IVR software for Indian businesses — multi-level menus, Hindi \& regional language support, AI voice routing \& TRAI compliance.
    - [View profile](https://www.capterra.ae/software/137672/ivr)
    - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/137672/plum-voice-hosted-ivr/vs/ivr)
15. **InfoFlo** — 4.5/5 (101 reviews) — HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price\!
    - [View profile](https://www.capterra.ae/software/96628/infoflo)
    - [Compare vs Plum Voice](https://www.capterra.ae/compare/19653/96628/plum-voice-hosted-ivr/vs/infoflo)

## Related Categories

- [IVR Software](https://www.capterra.ae/directory/30231/ivr/software)
- [Conversational AI Platform Software](https://www.capterra.ae/directory/31596/conversational-ai-platform/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/19653/plum-voice-hosted-ivr)
- [View Product Profile](https://www.capterra.ae/software/19653/plum-voice-hosted-ivr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/19653/Plum-Voice-Hosted-IVR/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/19653/plum-voice-hosted-ivr> |
| en-AU | <https://www.capterra.com.au/alternatives/19653/plum-voice-hosted-ivr> |
| en-CA | <https://www.capterra.ca/alternatives/19653/plum-voice-hosted-ivr> |
| en-GB | <https://www.capterra.co.uk/alternatives/19653/plum-voice-hosted-ivr> |
| en-IE | <https://www.capterra.ie/alternatives/19653/plum-voice-hosted-ivr> |
| en-IL | <https://www.capterra.co.il/alternatives/19653/plum-voice-hosted-ivr> |
| en-IN | <https://www.capterra.in/alternatives/19653/plum-voice-hosted-ivr> |
| en-NZ | <https://www.capterra.co.nz/alternatives/19653/plum-voice-hosted-ivr> |
| en-SG | <https://www.capterra.com.sg/alternatives/19653/plum-voice-hosted-ivr> |
| en-ZA | <https://www.capterra.co.za/alternatives/19653/plum-voice-hosted-ivr> |
| fr | <https://www.capterra.fr/alternatives/19653/plum-voice-hosted-ivr> |
| fr-BE | <https://fr.capterra.be/alternatives/19653/plum-voice-hosted-ivr> |
| fr-CA | <https://fr.capterra.ca/alternatives/19653/plum-voice-hosted-ivr> |
| fr-LU | <https://www.capterra.lu/alternatives/19653/plum-voice-hosted-ivr> |

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