---
description: Get detailed information about SegMate usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SegMate Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [SegMate](/software/180431/segmate) > [SegMate Alternatives](https://www.capterra.ae/alternatives/180431/segmate)

# Alternatives to SegMate

Canonical: https://www.capterra.ae/alternatives/180431/segmate

> Explore the top alternatives to SegMate. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.ae/software/124981/freshdesk)
   - [Compare vs SegMate](https://www.capterra.ae/compare/124981/180431/freshdesk/vs/segmate)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ae/software/102188/liveagent)
   - [Compare vs SegMate](https://www.capterra.ae/compare/102188/180431/liveagent/vs/segmate)
3. **WhatsApp** — 4.7/5 (16296 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
   - [View profile](https://www.capterra.ae/software/180345/whatsapp)
   - [Compare vs SegMate](https://www.capterra.ae/compare/180345/180431/whatsapp/vs/segmate)
4. **Slack** — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.ae/software/135003/slack)
   - [Compare vs SegMate](https://www.capterra.ae/compare/135003/180431/slack/vs/segmate)
5. **Text Request** — 4.6/5 (1193 reviews) — The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
   - [View profile](https://www.capterra.ae/software/167015/text-request)
   - [Compare vs SegMate](https://www.capterra.ae/compare/167015/180431/text-request/vs/segmate)
6. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.ae/software/62194/livechat)
   - [Compare vs SegMate](https://www.capterra.ae/compare/62194/180431/livechat/vs/segmate)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.ae/software/144040/tidio-chat)
   - [Compare vs SegMate](https://www.capterra.ae/compare/144040/180431/tidio-chat/vs/segmate)
8. **Chatway** — 4.9/5 (77 reviews) — Chatway is a live chat and AI chatbot tool that enables users to communicate, collaborate \& automate customer support
   - [View profile](https://www.capterra.ae/software/1056260/chatway)
   - [Compare vs SegMate](https://www.capterra.ae/compare/180431/1056260/segmate/vs/chatway)
9. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.ae/software/164283/zendesk)
   - [Compare vs SegMate](https://www.capterra.ae/compare/164283/180431/zendesk/vs/segmate)
10. **get.chat** — 4.7/5 (93 reviews) — A WhatsApp Team Inbox that can be integrated with HubSpot and Zapier. Powered by the official WhatsApp Business API from 360dialog
    - [View profile](https://www.capterra.ae/software/1030665/getchat)
    - [Compare vs SegMate](https://www.capterra.ae/compare/180431/1030665/segmate/vs/getchat)
11. **tawk.to** — 4.6/5 (343 reviews) — Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics.
    - [View profile](https://www.capterra.ae/software/167792/tawk-to)
    - [Compare vs SegMate](https://www.capterra.ae/compare/167792/180431/tawk-to/vs/segmate)
12. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
    - [View profile](https://www.capterra.ae/software/134347/intercom)
    - [Compare vs SegMate](https://www.capterra.ae/compare/134347/180431/intercom/vs/segmate)
13. **Crisp** — 4.6/5 (147 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
    - [View profile](https://www.capterra.ae/software/151292/crisp)
    - [Compare vs SegMate](https://www.capterra.ae/compare/151292/180431/crisp/vs/segmate)
14. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.ae/software/169505/zoho-desk)
    - [Compare vs SegMate](https://www.capterra.ae/compare/169505/180431/zoho-desk/vs/segmate)
15. **HubSpot CRM** — 4.5/5 (4451 reviews) — Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers.
    - [View profile](https://www.capterra.ae/software/152373/hubspot-crm)
    - [Compare vs SegMate](https://www.capterra.ae/compare/152373/180431/hubspot-crm/vs/segmate)

## Related Categories

- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/180431/segmate)
- [View Product Profile](https://www.capterra.ae/software/180431/segmate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/180431/SegMate/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/180431/segmate> |
| en-AU | <https://www.capterra.com.au/alternatives/180431/segmate> |
| en-CA | <https://www.capterra.ca/alternatives/180431/segmate> |
| en-GB | <https://www.capterra.co.uk/alternatives/180431/segmate> |
| en-IE | <https://www.capterra.ie/alternatives/180431/segmate> |
| en-IL | <https://www.capterra.co.il/alternatives/180431/segmate> |
| en-IN | <https://www.capterra.in/alternatives/180431/segmate> |
| en-NZ | <https://www.capterra.co.nz/alternatives/180431/segmate> |
| en-SG | <https://www.capterra.com.sg/alternatives/180431/segmate> |
| en-ZA | <https://www.capterra.co.za/alternatives/180431/segmate> |

-----

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