---
description: Get detailed information about OpenText Universal Discovery and CMDB usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
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title: OpenText Universal Discovery and CMDB Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/30959/cmdb/software) > [OpenText Universal Discovery and CMDB](/software/174872/ucmdb-cm) > [OpenText Universal Discovery and CMDB Alternatives](https://www.capterra.ae/alternatives/174872/ucmdb-cm)

# Alternatives to OpenText Universal Discovery and CMDB

Canonical: https://www.capterra.ae/alternatives/174872/ucmdb-cm

> Explore the top alternatives to OpenText Universal Discovery and CMDB. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.ae/software/132997/freshservice)
   - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/132997/174872/freshservice/vs/ucmdb-cm)
2. **ServiceNow** — 4.5/5 (344 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.ae/software/152871/servicenow)
   - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/152871/174872/servicenow/vs/ucmdb-cm)
3. **AWS Config** — 4.6/5 (44 reviews) — Config Tool from AWS is a cloud-based that helps businesses assess, audit, and evaluate multi-account AWS environments.
   - [View profile](https://www.capterra.ae/software/205398/aws-config)
   - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/174872/205398/ucmdb-cm/vs/aws-config)
4. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
   - [View profile](https://www.capterra.ae/software/144825/boss-solutions)
   - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/144825/174872/boss-solutions/vs/ucmdb-cm)
5. **TOPdesk** — 4.4/5 (110 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
   - [View profile](https://www.capterra.ae/software/127562/topdesk)
   - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/127562/174872/topdesk/vs/ucmdb-cm)
6. **iTOP** — 4.1/5 (12 reviews) — iTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices.
   - [View profile](https://www.capterra.ae/software/163429/itop)
   - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/163429/174872/itop/vs/ucmdb-cm)
7. **ky2help** — 4.3/5 (21 reviews) — ky2help® in combination with the personal 360 degree service by the manufacturer, that's unique\!
   - [View profile](https://www.capterra.ae/software/196043/ky2help)
   - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/174872/196043/ucmdb-cm/vs/ky2help)
8. **Faddom** — 4.8/5 (20 reviews) — An agentless, self-service tool for application dependency mapping that visualizes all your on-premise and cloud IT infrastructure.
   - [View profile](https://www.capterra.ae/software/201265/faddom)
   - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/174872/201265/ucmdb-cm/vs/faddom)
9. **Inserve** — 4.7/5 (27 reviews) — Inserve offer business software especially made for Managed Service Providers.
   - [View profile](https://www.capterra.ae/software/203908/inserve)
   - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/174872/203908/ucmdb-cm/vs/inserve)
10. **Motadata ServiceOps** — 4.6/5 (50 reviews) — Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities.
    - [View profile](https://www.capterra.ae/software/153905/motadata)
    - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/153905/174872/motadata/vs/ucmdb-cm)
11. **IT Asset Management** — 4.8/5 (6 reviews) — Full lifecyle configurable IT asset management with SAM, discovery, and integration toolkit including Intune, SCCM and cloud services
    - [View profile](https://www.capterra.ae/software/104949/it-asset-management)
    - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/104949/174872/it-asset-management/vs/ucmdb-cm)
12. **AssetSonar** — 4.6/5 (38 reviews) — AssetSonar is a powerful next gen, IT asset management platform that provides full visibility into hardware, software, and licenses.
    - [View profile](https://www.capterra.ae/software/157754/asset-sonar)
    - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/157754/174872/asset-sonar/vs/ucmdb-cm)
13. **Cloudaware** — 4.5/5 (2 reviews) — See every asset, everywhere. Gain real-time visibility across cloud and on-prem environments with a fully automated CMDB discovery.
    - [View profile](https://www.capterra.ae/software/159195/cloudaware)
    - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/159195/174872/cloudaware/vs/ucmdb-cm)
14. **ServiceTonic** — 4.5/5 (2 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.ae/software/112516/servicetonic)
    - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/112516/174872/servicetonic/vs/ucmdb-cm)
15. **Versio.io** — 4.5/5 (2 reviews) — SaaS and on-premise enterprise software solution for smarter and easier DevSecOps \&amp; ITSM operations.
    - [View profile](https://www.capterra.ae/software/198825/versio-io-cmdb)
    - [Compare vs OpenText Universal Discovery and CMDB](https://www.capterra.ae/compare/174872/198825/ucmdb-cm/vs/versio-io-cmdb)

## Related Categories

- [CMDB Software](https://www.capterra.ae/directory/30959/cmdb/software)
- [Configuration Tools Software](https://www.capterra.ae/directory/32355/configuration-tools/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/174872/ucmdb-cm)
- [View Product Profile](https://www.capterra.ae/software/174872/ucmdb-cm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/174872/ucmdb-cm> |
| de-AT | <https://www.capterra.at/alternatives/174872/ucmdb-cm> |
| de-CH | <https://www.capterra.ch/alternatives/174872/ucmdb-cm> |
| en | <https://www.capterra.com/p/174872/UCMDB-CM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/174872/ucmdb-cm> |
| en-AU | <https://www.capterra.com.au/alternatives/174872/ucmdb-cm> |
| en-CA | <https://www.capterra.ca/alternatives/174872/ucmdb-cm> |
| en-GB | <https://www.capterra.co.uk/alternatives/174872/ucmdb-cm> |
| en-IE | <https://www.capterra.ie/alternatives/174872/ucmdb-cm> |
| en-IL | <https://www.capterra.co.il/alternatives/174872/ucmdb-cm> |
| en-IN | <https://www.capterra.in/alternatives/174872/ucmdb-cm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/174872/ucmdb-cm> |
| en-SG | <https://www.capterra.com.sg/alternatives/174872/ucmdb-cm> |
| en-ZA | <https://www.capterra.co.za/alternatives/174872/ucmdb-cm> |

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