---
description: Get detailed information about Cross-CX usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cross-CX Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Cross-CX](/software/154612/cross-crm) > [Cross-CX Alternatives](https://www.capterra.ae/alternatives/154612/cross-crm)

# Alternatives to Cross-CX

Canonical: https://www.capterra.ae/alternatives/154612/cross-crm

> Explore the top alternatives to Cross-CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho CRM** — 4.3/5 (7003 reviews) — CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation \& more.
   - [View profile](https://www.capterra.ae/software/155928/zoho-crm)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/154612/155928/cross-crm/vs/zoho-crm)
2. **SurveyMonkey** — 4.6/5 (10513 reviews) — Create experiences customers love with AI-powered surveys \& analytics. Track CSAT \& NPS, uncover drivers, \& act fast with SurveyMonkey
   - [View profile](https://www.capterra.ae/software/32728/surveymonkey)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/32728/154612/surveymonkey/vs/cross-crm)
3. **Trustpilot** — 4.5/5 (1207 reviews) — A customer review management tool that brings businesses and consumers together through reviews.
   - [View profile](https://www.capterra.ae/software/169618/trustpilot)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/154612/169618/cross-crm/vs/trustpilot)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.ae/software/102188/liveagent)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/102188/154612/liveagent/vs/cross-crm)
5. **Broadly** — 4.8/5 (336 reviews) — Consistently provide a 5-star customer experience with end-to-end features that make it easy to win leads and keep customers happy.
   - [View profile](https://www.capterra.ae/software/161326/broadly-reviews)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/154612/161326/cross-crm/vs/broadly-reviews)
6. **Experience.com** — 4.7/5 (89 reviews) — Experience.con: Enhance CX, EX, \& Reputation with AI-driven XMP for data-driven growth. Elevate your business\!
   - [View profile](https://www.capterra.ae/software/178112/socialsurvey)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/154612/178112/cross-crm/vs/socialsurvey)
7. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.ae/software/124981/freshdesk)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/124981/154612/freshdesk/vs/cross-crm)
8. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk customer experience software helps you connect with customers on their favorite channels and deliver smarter service at scale.
   - [View profile](https://www.capterra.ae/software/164283/zendesk)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/154612/164283/cross-crm/vs/zendesk)
9. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.ae/software/169505/zoho-desk)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/154612/169505/cross-crm/vs/zoho-desk)
10. **Jotform** — 4.7/5 (2927 reviews) — Upgrade your customer experience with Jotform Enterprise. Create surveys and apps, and collect e-signatures and payments seamlessly.
    - [View profile](https://www.capterra.ae/software/158456/jotform-4-0)
    - [Compare vs Cross-CX](https://www.capterra.ae/compare/154612/158456/cross-crm/vs/jotform-4-0)
11. **Five9** — 4.2/5 (487 reviews) — Cloud CX Solution with Practical AI- Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration.
    - [View profile](https://www.capterra.ae/software/132405/five9)
    - [Compare vs Cross-CX](https://www.capterra.ae/compare/132405/154612/five9/vs/cross-crm)
12. **XM for Customer Experience** — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
    - [View profile](https://www.capterra.ae/software/152924/customer-frontlines)
    - [Compare vs Cross-CX](https://www.capterra.ae/compare/152924/154612/customer-frontlines/vs/cross-crm)
13. **Typeform** — 4.7/5 (982 reviews) — Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.
    - [View profile](https://www.capterra.ae/software/137289/typeform)
    - [Compare vs Cross-CX](https://www.capterra.ae/compare/137289/154612/typeform/vs/cross-crm)
14. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
    - [View profile](https://www.capterra.ae/software/21409/genesys-cloud)
    - [Compare vs Cross-CX](https://www.capterra.ae/compare/21409/154612/genesys-cloud/vs/cross-crm)
15. **Sprinklr** — 4.2/5 (94 reviews) — Manage all of your enterprise’s digital customer experiences in one place with Sprinklr—the world’s only Unified-CXM platform.
    - [View profile](https://www.capterra.ae/software/131274/sprinklr-platform)
    - [Compare vs Cross-CX](https://www.capterra.ae/compare/131274/154612/sprinklr-platform/vs/cross-crm)

## Related Categories

- [Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software)
- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)
- [Contact Centre Quality Assurance Software](https://www.capterra.ae/directory/33415/contact-center-quality-assurance/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/154612/cross-crm)
- [View Product Profile](https://www.capterra.ae/software/154612/cross-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/154612/CROSS-CRM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/154612/cross-crm> |
| en-AU | <https://www.capterra.com.au/alternatives/154612/cross-crm> |
| en-CA | <https://www.capterra.ca/alternatives/154612/cross-crm> |
| en-GB | <https://www.capterra.co.uk/alternatives/154612/cross-crm> |
| en-IE | <https://www.capterra.ie/alternatives/154612/cross-crm> |
| en-IL | <https://www.capterra.co.il/alternatives/154612/cross-crm> |
| en-IN | <https://www.capterra.in/alternatives/154612/cross-crm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/154612/cross-crm> |
| en-SG | <https://www.capterra.com.sg/alternatives/154612/cross-crm> |
| en-ZA | <https://www.capterra.co.za/alternatives/154612/cross-crm> |
| fr | <https://www.capterra.fr/alternatives/154612/cross-crm> |
| fr-BE | <https://fr.capterra.be/alternatives/154612/cross-crm> |
| fr-CA | <https://fr.capterra.ca/alternatives/154612/cross-crm> |
| fr-LU | <https://www.capterra.lu/alternatives/154612/cross-crm> |

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