---
description: Get detailed information about Cross-CX usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cross-CX Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Cross-CX](/software/154612/cross-crm) > [Cross-CX Alternatives](https://www.capterra.ae/alternatives/154612/cross-crm)

# Alternatives to Cross-CX

Canonical: https://www.capterra.ae/alternatives/154612/cross-crm

> Explore the top alternatives to Cross-CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1787 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.ae/software/102188/liveagent)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/102188/154612/liveagent/vs/cross-crm)
2. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.ae/software/134775/incontact-call-center-software)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/134775/154612/incontact-call-center-software/vs/cross-crm)
3. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
   - [View profile](https://www.capterra.ae/software/21409/genesys-cloud)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/21409/154612/genesys-cloud/vs/cross-crm)
4. **Convoso** — 4.5/5 (395 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
   - [View profile](https://www.capterra.ae/software/76768/cloud-predictive-dialer)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/76768/154612/cloud-predictive-dialer/vs/cross-crm)
5. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk customer experience software helps you connect with customers on their favorite channels and deliver smarter service at scale.
   - [View profile](https://www.capterra.ae/software/164283/zendesk)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/154612/164283/cross-crm/vs/zendesk)
6. **Five9** — 4.2/5 (484 reviews) — Cloud CX Solution with Practical AI- Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration.
   - [View profile](https://www.capterra.ae/software/132405/five9)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/132405/154612/five9/vs/cross-crm)
7. **Liberty Converse** — 4.8/5 (23 reviews) — Liberty Converse CX, the next-gen AI-powered customer experience solution that redefines how businesses engage with their customers.
   - [View profile](https://www.capterra.ae/software/197657/liberty-converse)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/154612/197657/cross-crm/vs/liberty-converse)
8. **Gladly** — 4.8/5 (139 reviews) — A CX platform that powers personal, seamless service across channels—helping brands turn customer support into long-term loyalty.
   - [View profile](https://www.capterra.ae/software/156723/gladly)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/154612/156723/cross-crm/vs/gladly)
9. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.ae/software/136189/salesforce)
   - [Compare vs Cross-CX](https://www.capterra.ae/compare/136189/154612/salesforce/vs/cross-crm)
10. **Zoho Desk** — 4.5/5 (2214 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.ae/software/169505/zoho-desk)
    - [Compare vs Cross-CX](https://www.capterra.ae/compare/154612/169505/cross-crm/vs/zoho-desk)
11. **Kustomer** — 4.7/5 (80 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout customer experiences.
    - [View profile](https://www.capterra.ae/software/158128/kustomer)
    - [Compare vs Cross-CX](https://www.capterra.ae/compare/154612/158128/cross-crm/vs/kustomer)
12. **Front** — 4.5/5 (288 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
    - [View profile](https://www.capterra.ae/software/132901/front)
    - [Compare vs Cross-CX](https://www.capterra.ae/compare/132901/154612/front/vs/cross-crm)
13. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
    - [View profile](https://www.capterra.ae/software/132852/talkdesk)
    - [Compare vs Cross-CX](https://www.capterra.ae/compare/132852/154612/talkdesk/vs/cross-crm)
14. **Sprinklr** — 4.3/5 (91 reviews) — Manage all of your enterprise’s digital customer experiences in one place with Sprinklr—the world’s only Unified-CXM platform.
    - [View profile](https://www.capterra.ae/software/131274/sprinklr-platform)
    - [Compare vs Cross-CX](https://www.capterra.ae/compare/131274/154612/sprinklr-platform/vs/cross-crm)
15. **RingCX** — 4.2/5 (258 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
    - [View profile](https://www.capterra.ae/software/154951/ringcentral-contact-center)
    - [Compare vs Cross-CX](https://www.capterra.ae/compare/154612/154951/cross-crm/vs/ringcentral-contact-center)

## Related Categories

- [Customer Experience Software](https://www.capterra.ae/directory/30671/customer-experience/software)
- [Contact Center Software](https://www.capterra.ae/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/154612/cross-crm)
- [View Product Profile](https://www.capterra.ae/software/154612/cross-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/154612/CROSS-CRM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/154612/cross-crm> |
| en-AU | <https://www.capterra.com.au/alternatives/154612/cross-crm> |
| en-CA | <https://www.capterra.ca/alternatives/154612/cross-crm> |
| en-GB | <https://www.capterra.co.uk/alternatives/154612/cross-crm> |
| en-IE | <https://www.capterra.ie/alternatives/154612/cross-crm> |
| en-IL | <https://www.capterra.co.il/alternatives/154612/cross-crm> |
| en-IN | <https://www.capterra.in/alternatives/154612/cross-crm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/154612/cross-crm> |
| en-SG | <https://www.capterra.com.sg/alternatives/154612/cross-crm> |
| en-ZA | <https://www.capterra.co.za/alternatives/154612/cross-crm> |
| fr | <https://www.capterra.fr/alternatives/154612/cross-crm> |
| fr-BE | <https://fr.capterra.be/alternatives/154612/cross-crm> |
| fr-CA | <https://fr.capterra.ca/alternatives/154612/cross-crm> |
| fr-LU | <https://www.capterra.lu/alternatives/154612/cross-crm> |

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