---
description: Get detailed information about ServiceNow usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/30532/business-management/software) > [ServiceNow](/software/152871/servicenow) > [ServiceNow Alternatives](https://www.capterra.ae/alternatives/152871/servicenow)

# Alternatives to ServiceNow

Canonical: https://www.capterra.ae/alternatives/152871/servicenow

> Explore the top alternatives to ServiceNow. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.ae/software/164283/zendesk)
   - [Compare vs ServiceNow](https://www.capterra.ae/compare/152871/164283/servicenow/vs/zendesk)
2. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.ae/software/202528/milvus)
   - [Compare vs ServiceNow](https://www.capterra.ae/compare/152871/202528/servicenow/vs/milvus)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.ae/software/124981/freshdesk)
   - [Compare vs ServiceNow](https://www.capterra.ae/compare/124981/152871/freshdesk/vs/servicenow)
4. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.ae/software/132997/freshservice)
   - [Compare vs ServiceNow](https://www.capterra.ae/compare/132997/152871/freshservice/vs/servicenow)
5. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
   - [View profile](https://www.capterra.ae/software/177094/supremo-remote-desktop)
   - [Compare vs ServiceNow](https://www.capterra.ae/compare/152871/177094/servicenow/vs/supremo-remote-desktop)
6. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.ae/software/138769/jira-service-management)
   - [Compare vs ServiceNow](https://www.capterra.ae/compare/138769/152871/jira-service-management/vs/servicenow)
7. **SysAid** — 4.5/5 (511 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
   - [View profile](https://www.capterra.ae/software/107225/sysaid)
   - [Compare vs ServiceNow](https://www.capterra.ae/compare/107225/152871/sysaid/vs/servicenow)
8. **Atera** — 4.5/5 (446 reviews) — Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.
   - [View profile](https://www.capterra.ae/software/144309/atera)
   - [Compare vs ServiceNow](https://www.capterra.ae/compare/144309/152871/atera/vs/servicenow)
9. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
   - [View profile](https://www.capterra.ae/software/144825/boss-solutions)
   - [Compare vs ServiceNow](https://www.capterra.ae/compare/144825/152871/boss-solutions/vs/servicenow)
10. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
    - [View profile](https://www.capterra.ae/software/173025/help-desk-software)
    - [Compare vs ServiceNow](https://www.capterra.ae/compare/152871/173025/servicenow/vs/help-desk-software)
11. **TeamDynamix** — 4.4/5 (150 reviews) — TeamDynamix is a no-code ITSM/ESM/PPM solution with Conversational AI, enterprise integration, and advanced automation.
    - [View profile](https://www.capterra.ae/software/121317/teamdynamix)
    - [Compare vs ServiceNow](https://www.capterra.ae/compare/121317/152871/teamdynamix/vs/servicenow)
12. **ISL Light** — 4.7/5 (779 reviews) — ISL Light remote support software lets you control a remote computer or mobile device. It's cross-platform, secure, fast, customizable.
    - [View profile](https://www.capterra.ae/software/146892/isl-light)
    - [Compare vs ServiceNow](https://www.capterra.ae/compare/146892/152871/isl-light/vs/servicenow)
13. **NinjaOne** — 4.7/5 (282 reviews) — NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access.
    - [View profile](https://www.capterra.ae/software/165889/ninjaone)
    - [Compare vs ServiceNow](https://www.capterra.ae/compare/152871/165889/servicenow/vs/ninjaone)
14. **Deepser** — 4.6/5 (56 reviews) — Deepser is the only 100% Italian Service Management platform, unifying services in a customizable ecosystem built for performance.
    - [View profile](https://www.capterra.ae/software/178946/deepser)
    - [Compare vs ServiceNow](https://www.capterra.ae/compare/152871/178946/servicenow/vs/deepser)
15. **ConnectWise PSA** — 4.1/5 (273 reviews) — ConnectWise PSA (formerly Manage): Powerful ticketing system with centralized communication \& integrates with tools you currently use.
    - [View profile](https://www.capterra.ae/software/107931/connectwise-manage)
    - [Compare vs ServiceNow](https://www.capterra.ae/compare/107931/152871/connectwise-manage/vs/servicenow)

## Related Categories

- [Business Management Software](https://www.capterra.ae/directory/30532/business-management/software)
- [Cloud Integration Software](https://www.capterra.ae/directory/30852/cloud-management/software)
- [Application Development Software](https://www.capterra.ae/directory/30082/application-development/software)
- [Enterprise Resource Planning (ERP) Software](https://www.capterra.ae/directory/9/enterprise-resource-planning/software)
- [IT Management Software](https://www.capterra.ae/directory/10001/it-management/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/152871/servicenow)
- [View Product Profile](https://www.capterra.ae/software/152871/servicenow)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/152871/servicenow> |
| de-AT | <https://www.capterra.at/alternatives/152871/servicenow> |
| de-CH | <https://www.capterra.ch/alternatives/152871/servicenow> |
| en | <https://www.capterra.com/p/254088/ServiceNow/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/152871/servicenow> |
| en-AU | <https://www.capterra.com.au/alternatives/152871/servicenow> |
| en-CA | <https://www.capterra.ca/alternatives/152871/servicenow> |
| en-GB | <https://www.capterra.co.uk/alternatives/152871/servicenow> |
| en-IE | <https://www.capterra.ie/alternatives/152871/servicenow> |
| en-IL | <https://www.capterra.co.il/alternatives/152871/servicenow> |
| en-IN | <https://www.capterra.in/alternatives/152871/servicenow> |
| en-NZ | <https://www.capterra.co.nz/alternatives/152871/servicenow> |
| en-SG | <https://www.capterra.com.sg/alternatives/152871/servicenow> |
| en-ZA | <https://www.capterra.co.za/alternatives/152871/servicenow> |
| es | <https://www.capterra.es/alternatives/152871/servicenow> |
| es-AR | <https://www.capterra.com.ar/alternatives/152871/servicenow> |
| es-CL | <https://www.capterra.cl/alternatives/152871/servicenow> |
| es-CO | <https://www.capterra.co/alternatives/152871/servicenow> |
| es-CR | <https://www.capterra.co.cr/alternatives/152871/servicenow> |
| es-DO | <https://www.capterra.do/alternatives/152871/servicenow> |
| es-EC | <https://www.capterra.ec/alternatives/152871/servicenow> |
| es-MX | <https://www.capterra.mx/alternatives/152871/servicenow> |
| es-PA | <https://www.capterra.com.pa/alternatives/152871/servicenow> |
| es-PE | <https://www.capterra.pe/alternatives/152871/servicenow> |
| fr | <https://www.capterra.fr/alternatives/152871/servicenow> |
| fr-BE | <https://fr.capterra.be/alternatives/152871/servicenow> |
| fr-CA | <https://fr.capterra.ca/alternatives/152871/servicenow> |
| fr-LU | <https://www.capterra.lu/alternatives/152871/servicenow> |
| it | <https://www.capterra.it/alternatives/152871/servicenow> |
| ja | <https://www.capterra.jp/alternatives/152871/servicenow> |
| ko | <https://www.capterra.co.kr/alternatives/152871/servicenow> |
| nl | <https://www.capterra.nl/alternatives/152871/servicenow> |
| nl-BE | <https://www.capterra.be/alternatives/152871/servicenow> |
| pt | <https://www.capterra.com.br/alternatives/152871/servicenow> |
| pt-PT | <https://www.capterra.pt/alternatives/152871/servicenow> |
| sv | <https://www.capterra.se/alternatives/152871/servicenow> |

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