---
description: Get detailed information about Nextiva Contact Center usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nextiva Contact Center Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Nextiva Contact Center](/software/145004/nextiva-call-center) > [Nextiva Contact Center Alternatives](https://www.capterra.ae/alternatives/145004/nextiva-call-center)

# Alternatives to Nextiva Contact Center

Canonical: https://www.capterra.ae/alternatives/145004/nextiva-call-center

> Explore the top alternatives to Nextiva Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ae/software/102188/liveagent)
   - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/102188/145004/liveagent/vs/nextiva-call-center)
2. **Bitrix24** — 4.2/5 (1001 reviews) — Bitrix24 is the world’s leading call center and CRM software. More than 15 million companies use our platform every day.
   - [View profile](https://www.capterra.ae/software/113540/bitrix24)
   - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/113540/145004/bitrix24/vs/nextiva-call-center)
3. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.ae/software/134775/incontact-call-center-software)
   - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/134775/145004/incontact-call-center-software/vs/nextiva-call-center)
4. **Five9** — 4.2/5 (484 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.ae/software/132405/five9)
   - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/132405/145004/five9/vs/nextiva-call-center)
5. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.ae/software/164283/zendesk)
   - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/145004/164283/nextiva-call-center/vs/zendesk)
6. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — Save time and reduce costs with innovations that reimagine your customer relationships.
   - [View profile](https://www.capterra.ae/software/136189/salesforce)
   - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/136189/145004/salesforce/vs/nextiva-call-center)
7. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.ae/software/21409/genesys-cloud)
   - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/21409/145004/genesys-cloud/vs/nextiva-call-center)
8. **Ring.io** — 4.1/5 (19 reviews) — Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics.
   - [View profile](https://www.capterra.ae/software/116709/ringio-virtual-phone-system)
   - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/116709/145004/ringio-virtual-phone-system/vs/nextiva-call-center)
9. **InfoFlo** — 4.5/5 (101 reviews) — We think VoIP pricing should be simple. With InfoFloTalk you pay just $29.99 per line and get UNLIMITED extensions.
   - [View profile](https://www.capterra.ae/software/96628/infoflo)
   - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/96628/145004/infoflo/vs/nextiva-call-center)
10. **Efficy CRM** — 3.9/5 (91 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
    - [View profile](https://www.capterra.ae/software/149894/efficy-crm)
    - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/145004/149894/nextiva-call-center/vs/efficy-crm)
11. **Front** — 4.5/5 (288 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
    - [View profile](https://www.capterra.ae/software/132901/front)
    - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/132901/145004/front/vs/nextiva-call-center)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.ae/software/144040/tidio-chat)
    - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/144040/145004/tidio-chat/vs/nextiva-call-center)
13. **Zoho Desk** — 4.5/5 (2214 reviews) — Hook up your customer service number with Zoho Desk, make/receive calls in-app, and automate your telephony operations.
    - [View profile](https://www.capterra.ae/software/169505/zoho-desk)
    - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/145004/169505/nextiva-call-center/vs/zoho-desk)
14. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
    - [View profile](https://www.capterra.ae/software/132852/talkdesk)
    - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/132852/145004/talkdesk/vs/nextiva-call-center)
15. **PhoneBurner** — 4.8/5 (176 reviews) — The OUTBOUND CALL CENTER platform built for high connect rates. Powering millions of conversations, averaging 10%+ call answer rates.
    - [View profile](https://www.capterra.ae/software/134672/phoneburner)
    - [Compare vs Nextiva Contact Center](https://www.capterra.ae/compare/134672/145004/phoneburner/vs/nextiva-call-center)

## Related Categories

- [Call Center Software](https://www.capterra.ae/directory/30007/call-center/software)
- [Business Phone Systems](https://www.capterra.ae/directory/31101/business-phone-systems/software)
- [Telephony Software](https://www.capterra.ae/directory/30084/telephony/software)
- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/145004/nextiva-call-center)
- [View Product Profile](https://www.capterra.ae/software/145004/nextiva-call-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/145004/nextiva-call-center> |
| de-AT | <https://www.capterra.at/alternatives/145004/nextiva-call-center> |
| de-CH | <https://www.capterra.ch/alternatives/145004/nextiva-call-center> |
| en | <https://www.capterra.com/p/145004/Nextiva-Call-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/145004/nextiva-call-center> |
| en-AU | <https://www.capterra.com.au/alternatives/145004/nextiva-call-center> |
| en-CA | <https://www.capterra.ca/alternatives/145004/nextiva-call-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/145004/nextiva-call-center> |
| en-IE | <https://www.capterra.ie/alternatives/145004/nextiva-call-center> |
| en-IL | <https://www.capterra.co.il/alternatives/145004/nextiva-call-center> |
| en-IN | <https://www.capterra.in/alternatives/145004/nextiva-call-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/145004/nextiva-call-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/145004/nextiva-call-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/145004/nextiva-call-center> |
| es | <https://www.capterra.es/alternatives/145004/nextiva-call-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/145004/nextiva-call-center> |
| es-CL | <https://www.capterra.cl/alternatives/145004/nextiva-call-center> |
| es-CO | <https://www.capterra.co/alternatives/145004/nextiva-call-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/145004/nextiva-call-center> |
| es-DO | <https://www.capterra.do/alternatives/145004/nextiva-call-center> |
| es-EC | <https://www.capterra.ec/alternatives/145004/nextiva-call-center> |
| es-MX | <https://www.capterra.mx/alternatives/145004/nextiva-call-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/145004/nextiva-call-center> |
| es-PE | <https://www.capterra.pe/alternatives/145004/nextiva-call-center> |
| it | <https://www.capterra.it/alternatives/145004/nextiva-call-center> |
| nl | <https://www.capterra.nl/alternatives/145004/nextiva-call-center> |
| nl-BE | <https://www.capterra.be/alternatives/145004/nextiva-call-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Nextiva Contact Center","description":"Find the best Nextiva Contact Center alternatives at a glance on Capterra United Arab Emirates. Choose from top tools and compare pricing, features, user reviews, and clear trial details, customer support, and competitors.","url":"https://www.capterra.ae/alternatives/145004/nextiva-call-center","about":{"@id":"https://www.capterra.ae/alternatives/145004/nextiva-call-center#software"},"breadcrumb":{"@id":"https://www.capterra.ae/alternatives/145004/nextiva-call-center#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/alternatives/145004/nextiva-call-center#webpage","mainEntity":{"@id":"https://www.capterra.ae/alternatives/145004/nextiva-call-center#software"},"publisher":{"@id":"https://www.capterra.ae/#organization"},"inLanguage":"en-AE","isPartOf":{"@id":"https://www.capterra.ae/#website"}},{"name":"Nextiva Contact Center","url":"https://www.capterra.ae/software/145004/nextiva-call-center","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/145004/nextiva-call-center#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":112,"ratingValue":4.5},"offers":{"price":"30","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.capterra.ae/alternatives/145004/nextiva-call-center#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"Nextiva Contact Center","position":3,"item":"/software/145004/nextiva-call-center","@type":"ListItem"},{"name":"Nextiva Contact Center Alternatives","position":4,"item":"https://www.capterra.ae/alternatives/145004/nextiva-call-center","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Best Nextiva Contact Center Alternatives - Capterra United Arab Emirates 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.ae/alternatives/145004/nextiva-call-center#itemlist","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.ae/software/102188/liveagent","@type":"ListItem"},{"name":"Bitrix24","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.ae/software/113540/bitrix24","@type":"ListItem"},{"name":"NiCE CXone","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.ae/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"Five9","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.ae/software/132405/five9","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.ae/software/164283/zendesk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.ae/software/136189/salesforce","@type":"ListItem"},{"name":"Genesys Cloud CX","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.ae/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Ring.io","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4b86560-08fb-414a-abf9-4b248cfaf093.png","url":"https://www.capterra.ae/software/116709/ringio-virtual-phone-system","@type":"ListItem"},{"name":"InfoFlo","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06dc248a-f5da-4a6a-ac4b-25dbfaadb6b7.png","url":"https://www.capterra.ae/software/96628/infoflo","@type":"ListItem"},{"name":"Efficy CRM","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.capterra.ae/software/149894/efficy-crm","@type":"ListItem"},{"name":"Front","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.capterra.ae/software/132901/front","@type":"ListItem"},{"name":"Tidio","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.ae/software/144040/tidio-chat","@type":"ListItem"},{"name":"Zoho Desk","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.ae/software/169505/zoho-desk","@type":"ListItem"},{"name":"Talkdesk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72ec2bfb-5f9c-4760-a4db-4091d12e1d3f.png","url":"https://www.capterra.ae/software/132852/talkdesk","@type":"ListItem"},{"name":"PhoneBurner","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d1e4b59-9ce2-4309-b933-12d6217bdaf7.png","url":"https://www.capterra.ae/software/134672/phoneburner","@type":"ListItem"}],"numberOfItems":15}
</script>