---
description: Get detailed information about Focus Contact Center usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Focus Contact Center Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/30798/sales-enablement/software) > [Focus Contact Center](/software/141548/call-center-software) > [Focus Contact Center Alternatives](https://www.capterra.ae/alternatives/141548/call-center-software)

# Alternatives to Focus Contact Center

Canonical: https://www.capterra.ae/alternatives/141548/call-center-software

> Explore the top alternatives to Focus Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **JustCall** — 4.1/5 (225 reviews) — Cloud-based communication platform for sales and support teams with voice, SMS, WhatsApp, email, AI agents, dialers, and CRM.
   - [View profile](https://www.capterra.ae/software/157853/justcall)
   - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/141548/157853/call-center-software/vs/justcall)
2. **Five9** — 4.2/5 (487 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.ae/software/132405/five9)
   - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/132405/141548/five9/vs/call-center-software)
3. **Ricochet360** — 4.8/5 (82 reviews) — Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM \& Lead Management, and Email \& SMS Marketing Automation.
   - [View profile](https://www.capterra.ae/software/141932/ricochet)
   - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/141548/141932/call-center-software/vs/ricochet)
4. **CloudTalk** — 4.4/5 (271 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
   - [View profile](https://www.capterra.ae/software/182004/cloudtalk)
   - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/141548/182004/call-center-software/vs/cloudtalk)
5. **Kixie PowerCall & SMS** — 4.6/5 (295 reviews) — Cloud-based sales engagement tool with a multi-line power dialer, business SMS, CRM integration, automated cadences, and call.
   - [View profile](https://www.capterra.ae/software/135636/kixie-powercall)
   - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/135636/141548/kixie-powercall/vs/call-center-software)
6. **PhoneBurner** — 4.8/5 (176 reviews) — Dialer software built for high connect rates. PhoneBurner powers millions of conversations, with average answer rates exceeding 10%.
   - [View profile](https://www.capterra.ae/software/134672/phoneburner)
   - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/134672/141548/phoneburner/vs/call-center-software)
7. **Dialfire** — 4.8/5 (27 reviews) — Easy-to-use, full-featured Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee
   - [View profile](https://www.capterra.ae/software/156848/dialfire)
   - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/141548/156848/call-center-software/vs/dialfire)
8. **CallShaper** — 4.9/5 (16 reviews) — Outbound + Inbound, IVR, AI, Dispatch, QA, Omni, reporting, 25 Lines/agent, soft-phone, TCPA, 99.999% uptime, API, WebHooks and more\!
   - [View profile](https://www.capterra.ae/software/157494/callshaper)
   - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/141548/157494/call-center-software/vs/callshaper)
9. **DCDial** (0 reviews) — A full featured solution for a digital call centers that can be used from scratch or added as an improvement to an existing solution.
   - [View profile](https://www.capterra.ae/software/186810/could-call-center)
   - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/141548/186810/call-center-software/vs/could-call-center)
10. **DialedIn CCaaS** — 4.8/5 (335 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
    - [View profile](https://www.capterra.ae/software/29589/callcenternow)
    - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/29589/141548/callcenternow/vs/call-center-software)
11. **Dialpad** — 4.2/5 (571 reviews) — AI-powered sales enablement, built into every live conversation.
    - [View profile](https://www.capterra.ae/software/190976/dialpad-sell)
    - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/141548/190976/call-center-software/vs/dialpad-sell)
12. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.ae/software/115213/ucontact)
    - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/115213/141548/ucontact/vs/call-center-software)
13. **CallTools** — 4.8/5 (156 reviews) — Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call now\!
    - [View profile](https://www.capterra.ae/software/149510/call-center-software)
    - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/141548/149510/call-center-software/vs/call-center-software)
14. **ICTBroadcast** — 4.0/5 (5 reviews) — A white label \& multi tenant predictive dialer software supporting predictive, progressive, preview, power and manual dialling .
    - [View profile](https://www.capterra.ae/software/130753/ictbroadcast)
    - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/130753/141548/ictbroadcast/vs/call-center-software)
15. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is \#1 free sales enablement software used by over 15 million companies worldwide
    - [View profile](https://www.capterra.ae/software/113540/bitrix24)
    - [Compare vs Focus Contact Center](https://www.capterra.ae/compare/113540/141548/bitrix24/vs/call-center-software)

## Related Categories

- [Sales Enablement Software](https://www.capterra.ae/directory/30798/sales-enablement/software)
- [Call Tracking Software](https://www.capterra.ae/directory/30901/call-tracking/software)
- [Auto Dialer Software](https://www.capterra.ae/directory/30999/auto-dialer/software)
- [IVR Software](https://www.capterra.ae/directory/30231/ivr/software)
- [Inside Sales Software](https://www.capterra.ae/directory/30680/inside-sales/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/141548/call-center-software)
- [View Product Profile](https://www.capterra.ae/software/141548/call-center-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/141548/call-center-software> |
| de-AT | <https://www.capterra.at/alternatives/141548/call-center-software> |
| de-CH | <https://www.capterra.ch/alternatives/141548/call-center-software> |
| en | <https://www.capterra.com/p/141548/Call-Center-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/141548/call-center-software> |
| en-AU | <https://www.capterra.com.au/alternatives/141548/call-center-software> |
| en-CA | <https://www.capterra.ca/alternatives/141548/call-center-software> |
| en-GB | <https://www.capterra.co.uk/alternatives/141548/call-center-software> |
| en-IE | <https://www.capterra.ie/alternatives/141548/call-center-software> |
| en-IL | <https://www.capterra.co.il/alternatives/141548/call-center-software> |
| en-IN | <https://www.capterra.in/alternatives/141548/call-center-software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/141548/call-center-software> |
| en-SG | <https://www.capterra.com.sg/alternatives/141548/call-center-software> |
| en-ZA | <https://www.capterra.co.za/alternatives/141548/call-center-software> |
| es | <https://www.capterra.es/alternatives/141548/call-center-software> |
| es-AR | <https://www.capterra.com.ar/alternatives/141548/call-center-software> |
| es-CL | <https://www.capterra.cl/alternatives/141548/call-center-software> |
| es-CO | <https://www.capterra.co/alternatives/141548/call-center-software> |
| es-CR | <https://www.capterra.co.cr/alternatives/141548/call-center-software> |
| es-DO | <https://www.capterra.do/alternatives/141548/call-center-software> |
| es-EC | <https://www.capterra.ec/alternatives/141548/call-center-software> |
| es-MX | <https://www.capterra.mx/alternatives/141548/call-center-software> |
| es-PA | <https://www.capterra.com.pa/alternatives/141548/call-center-software> |
| es-PE | <https://www.capterra.pe/alternatives/141548/call-center-software> |
| fr | <https://www.capterra.fr/alternatives/141548/call-center-software> |
| fr-BE | <https://fr.capterra.be/alternatives/141548/call-center-software> |
| fr-CA | <https://fr.capterra.ca/alternatives/141548/call-center-software> |
| fr-LU | <https://www.capterra.lu/alternatives/141548/call-center-software> |
| it | <https://www.capterra.it/alternatives/141548/call-center-software> |
| nl | <https://www.capterra.nl/alternatives/141548/call-center-software> |
| nl-BE | <https://www.capterra.be/alternatives/141548/call-center-software> |

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