---
description: Get detailed information about Help Sumo usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Help Sumo Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Help Sumo](/software/135091/help-sumo) > [Help Sumo Alternatives](https://www.capterra.ae/alternatives/135091/help-sumo)

# Alternatives to Help Sumo

Canonical: https://www.capterra.ae/alternatives/135091/help-sumo

> Explore the top alternatives to Help Sumo. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.ae/software/132997/freshservice)
   - [Compare vs Help Sumo](https://www.capterra.ae/compare/132997/135091/freshservice/vs/help-sumo)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.ae/software/124981/freshdesk)
   - [Compare vs Help Sumo](https://www.capterra.ae/compare/124981/135091/freshdesk/vs/help-sumo)
3. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.ae/software/138769/jira-service-management)
   - [Compare vs Help Sumo](https://www.capterra.ae/compare/135091/138769/help-sumo/vs/jira-service-management)
4. **Zoho Desk** — 4.5/5 (2212 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.ae/software/169505/zoho-desk)
   - [Compare vs Help Sumo](https://www.capterra.ae/compare/135091/169505/help-sumo/vs/zoho-desk)
5. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.ae/software/164283/zendesk)
   - [Compare vs Help Sumo](https://www.capterra.ae/compare/135091/164283/help-sumo/vs/zendesk)
6. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.ae/software/202528/milvus)
   - [Compare vs Help Sumo](https://www.capterra.ae/compare/135091/202528/help-sumo/vs/milvus)
7. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ae/software/102188/liveagent)
   - [Compare vs Help Sumo](https://www.capterra.ae/compare/102188/135091/liveagent/vs/help-sumo)
8. **BeyondTrust Remote Support** — 4.6/5 (2010 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
   - [View profile](https://www.capterra.ae/software/86962/bomgar)
   - [Compare vs Help Sumo](https://www.capterra.ae/compare/86962/135091/bomgar/vs/help-sumo)
9. **LiveChat** — 4.6/5 (1723 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.ae/software/62194/livechat)
   - [Compare vs Help Sumo](https://www.capterra.ae/compare/62194/135091/livechat/vs/help-sumo)
10. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
    - [View profile](https://www.capterra.ae/software/177094/supremo-remote-desktop)
    - [Compare vs Help Sumo](https://www.capterra.ae/compare/135091/177094/help-sumo/vs/supremo-remote-desktop)
11. **SysAid** — 4.5/5 (519 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
    - [View profile](https://www.capterra.ae/software/107225/sysaid)
    - [Compare vs Help Sumo](https://www.capterra.ae/compare/107225/135091/sysaid/vs/help-sumo)
12. **ServiceNow** — 4.5/5 (348 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.ae/software/152871/servicenow)
    - [Compare vs Help Sumo](https://www.capterra.ae/compare/135091/152871/help-sumo/vs/servicenow)
13. **Raiseaticket** — 4.7/5 (46 reviews) — Raiseaticket is a free cloud-based help desk software that enables users to manage customer support tickets and service requests.
    - [View profile](https://www.capterra.ae/software/182383/raiseaticket)
    - [Compare vs Help Sumo](https://www.capterra.ae/compare/135091/182383/help-sumo/vs/raiseaticket)
14. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
    - [View profile](https://www.capterra.ae/software/185973/helpdesk)
    - [Compare vs Help Sumo](https://www.capterra.ae/compare/135091/185973/help-sumo/vs/helpdesk)
15. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
    - [View profile](https://www.capterra.ae/software/173025/help-desk-software)
    - [Compare vs Help Sumo](https://www.capterra.ae/compare/135091/173025/help-sumo/vs/help-desk-software)

## Related Categories

- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/135091/help-sumo)
- [View Product Profile](https://www.capterra.ae/software/135091/help-sumo)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/135091/help-sumo> |
| de-AT | <https://www.capterra.at/alternatives/135091/help-sumo> |
| de-CH | <https://www.capterra.ch/alternatives/135091/help-sumo> |
| en | <https://www.capterra.com/p/135091/Help-Sumo/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/135091/help-sumo> |
| en-AU | <https://www.capterra.com.au/alternatives/135091/help-sumo> |
| en-CA | <https://www.capterra.ca/alternatives/135091/help-sumo> |
| en-GB | <https://www.capterra.co.uk/alternatives/135091/help-sumo> |
| en-IE | <https://www.capterra.ie/alternatives/135091/help-sumo> |
| en-IL | <https://www.capterra.co.il/alternatives/135091/help-sumo> |
| en-IN | <https://www.capterra.in/alternatives/135091/help-sumo> |
| en-NZ | <https://www.capterra.co.nz/alternatives/135091/help-sumo> |
| en-SG | <https://www.capterra.com.sg/alternatives/135091/help-sumo> |
| en-ZA | <https://www.capterra.co.za/alternatives/135091/help-sumo> |
| fr | <https://www.capterra.fr/alternatives/135091/help-sumo> |
| fr-BE | <https://fr.capterra.be/alternatives/135091/help-sumo> |
| fr-CA | <https://fr.capterra.ca/alternatives/135091/help-sumo> |
| fr-LU | <https://www.capterra.lu/alternatives/135091/help-sumo> |

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