---
description: Get detailed information about TOPdesk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TOPdesk Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [TOPdesk](/software/127562/topdesk) > [TOPdesk Alternatives](https://www.capterra.ae/alternatives/127562/topdesk)

# Alternatives to TOPdesk

Canonical: https://www.capterra.ae/alternatives/127562/topdesk

> Explore the top alternatives to TOPdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.ae/software/132997/freshservice)
   - [Compare vs TOPdesk](https://www.capterra.ae/compare/127562/132997/topdesk/vs/freshservice)
2. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.ae/software/124981/freshdesk)
   - [Compare vs TOPdesk](https://www.capterra.ae/compare/124981/127562/freshdesk/vs/topdesk)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.ae/software/102188/liveagent)
   - [Compare vs TOPdesk](https://www.capterra.ae/compare/102188/127562/liveagent/vs/topdesk)
4. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.ae/software/202528/milvus)
   - [Compare vs TOPdesk](https://www.capterra.ae/compare/127562/202528/topdesk/vs/milvus)
5. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.ae/software/138769/jira-service-management)
   - [Compare vs TOPdesk](https://www.capterra.ae/compare/127562/138769/topdesk/vs/jira-service-management)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.ae/software/164283/zendesk)
   - [Compare vs TOPdesk](https://www.capterra.ae/compare/127562/164283/topdesk/vs/zendesk)
7. **SysAid** — 4.5/5 (523 reviews) — AI-powered help desk that resolves requests instantly and routes the rest to the right agent.
   - [View profile](https://www.capterra.ae/software/107225/sysaid)
   - [Compare vs TOPdesk](https://www.capterra.ae/compare/107225/127562/sysaid/vs/topdesk)
8. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
   - [View profile](https://www.capterra.ae/software/173025/help-desk-software)
   - [Compare vs TOPdesk](https://www.capterra.ae/compare/127562/173025/topdesk/vs/help-desk-software)
9. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
   - [View profile](https://www.capterra.ae/software/144825/boss-solutions)
   - [Compare vs TOPdesk](https://www.capterra.ae/compare/127562/144825/topdesk/vs/boss-solutions)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus.
    - [View profile](https://www.capterra.ae/software/179501/manageengine-service-desk-plus)
    - [Compare vs TOPdesk](https://www.capterra.ae/compare/127562/179501/topdesk/vs/manageengine-service-desk-plus)
11. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — An enterprise service desk with intentional, right-sized AI to cut resolution time. Easy to use, fully integrated, and sets up in days.
    - [View profile](https://www.capterra.ae/software/129478/solarwinds-service-desk)
    - [Compare vs TOPdesk](https://www.capterra.ae/compare/127562/129478/topdesk/vs/solarwinds-service-desk)
12. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues.
    - [View profile](https://www.capterra.ae/software/144309/atera)
    - [Compare vs TOPdesk](https://www.capterra.ae/compare/127562/144309/topdesk/vs/atera)
13. **Issuetrak** — 4.6/5 (205 reviews) — Everything your help desk needs to triage and resolve tickets quickly and easily. Backed by industry-leading, 24/7, US-based support.
    - [View profile](https://www.capterra.ae/software/16499/issuetrak)
    - [Compare vs TOPdesk](https://www.capterra.ae/compare/16499/127562/issuetrak/vs/topdesk)
14. **Alloy Navigator** — 4.6/5 (67 reviews) — Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you.
    - [View profile](https://www.capterra.ae/software/108129/alloy-navigator)
    - [Compare vs TOPdesk](https://www.capterra.ae/compare/108129/127562/alloy-navigator/vs/topdesk)
15. **ALVAO Service Desk** — 4.6/5 (29 reviews) — ALVAO Service Desk is an all-in-one ITSM solution designed to enhance service delivery with seamless Microsoft Copilot 365 integration
    - [View profile](https://www.capterra.ae/software/143589/alvao-service-desk)
    - [Compare vs TOPdesk](https://www.capterra.ae/compare/127562/143589/topdesk/vs/alvao-service-desk)

## Related Categories

- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)
- [IT Service Software](https://www.capterra.ae/directory/30672/it-service/software)
- [IT Service Management (ITSM) Software](https://www.capterra.ae/directory/30676/itsm/software)
- [IT Ticketing Systems Software](https://www.capterra.ae/directory/32623/it-ticketing-systems-software/software)
- [Maintenance Management Software](https://www.capterra.ae/directory/30058/maintenance-management/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/127562/topdesk)
- [View Product Profile](https://www.capterra.ae/software/127562/topdesk)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/alternatives/127562/topdesk> |
| de | <https://www.capterra.com.de/alternatives/127562/topdesk> |
| de-AT | <https://www.capterra.at/alternatives/127562/topdesk> |
| de-CH | <https://www.capterra.ch/alternatives/127562/topdesk> |
| en | <https://www.capterra.com/p/127562/TOPdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127562/topdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/127562/topdesk> |
| en-CA | <https://www.capterra.ca/alternatives/127562/topdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/127562/topdesk> |
| en-IE | <https://www.capterra.ie/alternatives/127562/topdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/127562/topdesk> |
| en-IN | <https://www.capterra.in/alternatives/127562/topdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127562/topdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/127562/topdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/127562/topdesk> |
| es | <https://www.capterra.es/alternatives/127562/topdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/127562/topdesk> |
| es-CL | <https://www.capterra.cl/alternatives/127562/topdesk> |
| es-CO | <https://www.capterra.co/alternatives/127562/topdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/127562/topdesk> |
| es-DO | <https://www.capterra.do/alternatives/127562/topdesk> |
| es-EC | <https://www.capterra.ec/alternatives/127562/topdesk> |
| es-MX | <https://www.capterra.mx/alternatives/127562/topdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/127562/topdesk> |
| es-PE | <https://www.capterra.pe/alternatives/127562/topdesk> |
| fi | <https://www.capterra.fi/alternatives/127562/topdesk> |
| fr | <https://www.capterra.fr/alternatives/127562/topdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/127562/topdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/127562/topdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/127562/topdesk> |
| it | <https://www.capterra.it/alternatives/127562/topdesk> |
| nb | <https://www.capterra.no/alternatives/127562/topdesk> |
| nl | <https://www.capterra.nl/alternatives/127562/topdesk> |
| nl-BE | <https://www.capterra.be/alternatives/127562/topdesk> |
| pl | <https://www.capterra.pl/alternatives/127562/topdesk> |
| pt | <https://www.capterra.com.br/alternatives/127562/topdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/127562/topdesk> |
| sv | <https://www.capterra.se/alternatives/127562/topdesk> |

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