---
description: Get detailed information about Incident Tracker usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Incident Tracker Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Investigation Management Software](/directory/30572/investigation-management/software) > [Incident Tracker](/software/119211/incident-tracker) > [Incident Tracker Alternatives](https://www.capterra.ae/alternatives/119211/incident-tracker)

# Alternatives to Incident Tracker

Canonical: https://www.capterra.ae/alternatives/119211/incident-tracker

> Explore the top alternatives to Incident Tracker. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.ae/software/132997/freshservice)
   - [Compare vs Incident Tracker](https://www.capterra.ae/compare/119211/132997/incident-tracker/vs/freshservice)
2. **ilert** — 4.7/5 (65 reviews) — ilert is the incident management platform with a built-in AI SRE: alerting, on-call, status pages. Made and hosted in Germany.
   - [View profile](https://www.capterra.ae/software/207205/ilert)
   - [Compare vs Incident Tracker](https://www.capterra.ae/compare/119211/207205/incident-tracker/vs/ilert)
3. **Mitti (by SafetyCulture)** — 4.6/5 (355 reviews) — Mitti (by SafetyCulture) connects your people, operational data and workflows into one operating picture. Every inspection, issue and a
   - [View profile](https://www.capterra.ae/software/141080/iauditor)
   - [Compare vs Incident Tracker](https://www.capterra.ae/compare/119211/141080/incident-tracker/vs/iauditor)
4. **Resolver** — 4.4/5 (80 reviews) — Resolver simplifies collecting, linking, and analyzing case data to help investigative teams uncover cause and determine response.
   - [View profile](https://www.capterra.ae/software/147599/resolver)
   - [Compare vs Incident Tracker](https://www.capterra.ae/compare/119211/147599/incident-tracker/vs/resolver)
5. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.ae/software/138769/jira-service-management)
   - [Compare vs Incident Tracker](https://www.capterra.ae/compare/119211/138769/incident-tracker/vs/jira-service-management)
6. **Site24x7** — 4.7/5 (382 reviews) — All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. Monitor Websites, Servers, Apps, Cloud, VMs, Network and more.
   - [View profile](https://www.capterra.ae/software/168192/site24x7)
   - [Compare vs Incident Tracker](https://www.capterra.ae/compare/119211/168192/incident-tracker/vs/site24x7)
7. **Pirani** — 4.5/5 (225 reviews) — Risk management software
   - [View profile](https://www.capterra.ae/software/196959/pirani)
   - [Compare vs Incident Tracker](https://www.capterra.ae/compare/119211/196959/incident-tracker/vs/pirani)
8. **Datadog** — 4.6/5 (369 reviews) — Cloud-based observability platform unifying infrastructure monitoring, APM, log management, user experience monitoring, and cloud.
   - [View profile](https://www.capterra.ae/software/135453/datadog-cloud-monitoring)
   - [Compare vs Incident Tracker](https://www.capterra.ae/compare/119211/135453/incident-tracker/vs/datadog-cloud-monitoring)
9. **PagerDuty** — 4.6/5 (221 reviews) — Cloud-based IT incident management platform with on-call scheduling, alert grouping, event automation, and AI-generated summaries.
   - [View profile](https://www.capterra.ae/software/125693/pagerduty)
   - [Compare vs Incident Tracker](https://www.capterra.ae/compare/119211/125693/incident-tracker/vs/pagerduty)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
    - [View profile](https://www.capterra.ae/software/179501/manageengine-service-desk-plus)
    - [Compare vs Incident Tracker](https://www.capterra.ae/compare/119211/179501/incident-tracker/vs/manageengine-service-desk-plus)
11. **FaceUp Whistleblowing System** — 4.8/5 (45 reviews) — FaceUp simplifies investigation management with secure, anonymous case tracking, ensuring fast, transparent, and compliant resolutions.
    - [View profile](https://www.capterra.ae/software/1017317/faceup)
    - [Compare vs Incident Tracker](https://www.capterra.ae/compare/119211/1017317/incident-tracker/vs/faceup)
12. **HSI Donesafe** — 4.8/5 (96 reviews) — HSI is an EHS management platform that helps businesses streamline compliance, mitigate risk, and enhance workplace safety.
    - [View profile](https://www.capterra.ae/software/141558/donesafe)
    - [Compare vs Incident Tracker](https://www.capterra.ae/compare/119211/141558/incident-tracker/vs/donesafe)
13. **xMatters** — 4.6/5 (141 reviews) — Incident management platform that helps prevent, manage, and resolve IT incidents before they become business problems.
    - [View profile](https://www.capterra.ae/software/116750/xmatters)
    - [Compare vs Incident Tracker](https://www.capterra.ae/compare/116750/119211/xmatters/vs/incident-tracker)
14. **SafetyAmp** — 4.7/5 (49 reviews) — SafetyAmp is an EHS management tool that helps businesses handle safety inspections, workplace incidents, reporting, and more.
    - [View profile](https://www.capterra.ae/software/181004/safetyamp)
    - [Compare vs Incident Tracker](https://www.capterra.ae/compare/119211/181004/incident-tracker/vs/safetyamp)
15. **All Quiet** — 4.7/5 (14 reviews) — All Quiet is an on-call, alerting and incident response platform for tech startups, scaleups and grownups.
    - [View profile](https://www.capterra.ae/software/1049672/all-quiet)
    - [Compare vs Incident Tracker](https://www.capterra.ae/compare/119211/1049672/incident-tracker/vs/all-quiet)

## Related Categories

- [Investigation Management Software](https://www.capterra.ae/directory/30572/investigation-management/software)
- [Incident Management Software](https://www.capterra.ae/directory/31332/incident-management/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/119211/incident-tracker)
- [View Product Profile](https://www.capterra.ae/software/119211/incident-tracker)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/119211/Incident-Tracker/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/119211/incident-tracker> |
| en-AU | <https://www.capterra.com.au/alternatives/119211/incident-tracker> |
| en-CA | <https://www.capterra.ca/alternatives/119211/incident-tracker> |
| en-GB | <https://www.capterra.co.uk/alternatives/119211/incident-tracker> |
| en-IE | <https://www.capterra.ie/alternatives/119211/incident-tracker> |
| en-IL | <https://www.capterra.co.il/alternatives/119211/incident-tracker> |
| en-IN | <https://www.capterra.in/alternatives/119211/incident-tracker> |
| en-NZ | <https://www.capterra.co.nz/alternatives/119211/incident-tracker> |
| en-SG | <https://www.capterra.com.sg/alternatives/119211/incident-tracker> |
| en-ZA | <https://www.capterra.co.za/alternatives/119211/incident-tracker> |
| fr | <https://www.capterra.fr/alternatives/119211/incident-tracker> |
| fr-BE | <https://fr.capterra.be/alternatives/119211/incident-tracker> |
| fr-CA | <https://fr.capterra.ca/alternatives/119211/incident-tracker> |
| fr-LU | <https://www.capterra.lu/alternatives/119211/incident-tracker> |

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