---
description: Get detailed information about Ticketing As A Service usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ticketing As A Service Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Ticketing As A Service](/software/1071849/Ticketing-As-A-Service) > [Ticketing As A Service Alternatives](https://www.capterra.ae/alternatives/1071849/Ticketing-As-A-Service)

# Alternatives to Ticketing As A Service

Canonical: https://www.capterra.ae/alternatives/1071849/Ticketing-As-A-Service

> Explore the top alternatives to Ticketing As A Service. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Plan and execute IT projects on a unified, AI-native platform to manage dependencies, risks, and changes from start to finish.
   - [View profile](https://www.capterra.ae/software/132997/freshservice)
   - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/132997/1071849/freshservice/vs/Ticketing-As-A-Service)
2. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.ae/software/124981/freshdesk)
   - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/124981/1071849/freshdesk/vs/Ticketing-As-A-Service)
3. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.ae/software/169505/zoho-desk)
   - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/169505/1071849/zoho-desk/vs/Ticketing-As-A-Service)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.ae/software/102188/liveagent)
   - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/102188/1071849/liveagent/vs/Ticketing-As-A-Service)
5. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.ae/software/202528/milvus)
   - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/202528/1071849/milvus/vs/Ticketing-As-A-Service)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.ae/software/164283/zendesk)
   - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/164283/1071849/zendesk/vs/Ticketing-As-A-Service)
7. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
   - [View profile](https://www.capterra.ae/software/86962/bomgar)
   - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/86962/1071849/bomgar/vs/Ticketing-As-A-Service)
8. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
   - [View profile](https://www.capterra.ae/software/152871/servicenow)
   - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/152871/1071849/servicenow/vs/Ticketing-As-A-Service)
9. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.ae/software/62194/livechat)
   - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/62194/1071849/livechat/vs/Ticketing-As-A-Service)
10. **Raiseaticket** — 4.7/5 (48 reviews) — The cloud-based free helpdesk solution that's powerful, insightful and easy to use - free to keep, with no trial period and no expiry.
    - [View profile](https://www.capterra.ae/software/182383/raiseaticket)
    - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/182383/1071849/raiseaticket/vs/Ticketing-As-A-Service)
11. **Harmony** — 4.9/5 (33 reviews) — Enterprise Service Management That Runs Itself. Using AI agents that solve tickets and automate repetitive work.
    - [View profile](https://www.capterra.ae/software/1086559/Harmony)
    - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/1071849/1086559/Ticketing-As-A-Service/vs/Harmony)
12. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote support software for IT teams and MSPs: remote access, RMM, help desk and AI threat detection in one tool, mobile included.
    - [View profile](https://www.capterra.ae/software/177094/supremo-remote-desktop)
    - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/177094/1071849/supremo-remote-desktop/vs/Ticketing-As-A-Service)
13. **SysAid** — 4.5/5 (523 reviews) — AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
    - [View profile](https://www.capterra.ae/software/107225/sysaid)
    - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/107225/1071849/sysaid/vs/Ticketing-As-A-Service)
14. **ISL Light** — 4.7/5 (779 reviews) — Remote desktop \& support for IT teams. Secure unattended access to Windows, Mac, Linux, mobile. No VPN. Cloud, on-prem, private cloud.
    - [View profile](https://www.capterra.ae/software/146892/isl-light)
    - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/146892/1071849/isl-light/vs/Ticketing-As-A-Service)
15. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.ae/software/138769/jira-service-management)
    - [Compare vs Ticketing As A Service](https://www.capterra.ae/compare/138769/1071849/jira-service-management/vs/Ticketing-As-A-Service)

## Related Categories

- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/1071849/Ticketing-As-A-Service)
- [View Product Profile](https://www.capterra.ae/software/1071849/Ticketing-As-A-Service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10025254/Ticketing-As-A-Service/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1071849/Ticketing-As-A-Service> |
| en-AU | <https://www.capterra.com.au/alternatives/1071849/Ticketing-As-A-Service> |
| en-CA | <https://www.capterra.ca/alternatives/1071849/Ticketing-As-A-Service> |
| en-GB | <https://www.capterra.co.uk/alternatives/1071849/Ticketing-As-A-Service> |
| en-IE | <https://www.capterra.ie/alternatives/1071849/Ticketing-As-A-Service> |
| en-IL | <https://www.capterra.co.il/alternatives/1071849/Ticketing-As-A-Service> |
| en-IN | <https://www.capterra.in/alternatives/1071849/Ticketing-As-A-Service> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1071849/Ticketing-As-A-Service> |
| en-SG | <https://www.capterra.com.sg/alternatives/1071849/Ticketing-As-A-Service> |
| en-ZA | <https://www.capterra.co.za/alternatives/1071849/Ticketing-As-A-Service> |

-----

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