---
description: Get detailed information about CX Genie usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CX Genie Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Workflow Management Software](/directory/30091/workflow-management/software) > [CX Genie](/software/1069278/CX-Genie) > [CX Genie Alternatives](https://www.capterra.ae/alternatives/1069278/CX-Genie)

# Alternatives to CX Genie

Canonical: https://www.capterra.ae/alternatives/1069278/CX-Genie

> Explore the top alternatives to CX Genie. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.ae/software/144040/tidio-chat)
   - [Compare vs CX Genie](https://www.capterra.ae/compare/144040/1069278/tidio-chat/vs/CX-Genie)
2. **ChatGPT** — 4.4/5 (355 reviews) — ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans.
   - [View profile](https://www.capterra.ae/software/1049484/chatgpt)
   - [Compare vs CX Genie](https://www.capterra.ae/compare/1049484/1069278/chatgpt/vs/CX-Genie)
3. **Chatbase** — 4.3/5 (73 reviews) — Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website.
   - [View profile](https://www.capterra.ae/software/1053300/chatbase)
   - [Compare vs CX Genie](https://www.capterra.ae/compare/1053300/1069278/chatbase/vs/CX-Genie)
4. **Botsonic** — 4.8/5 (80 reviews) — No-code chatbot building platform used to create \& integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack \& more.
   - [View profile](https://www.capterra.ae/software/1061327/botsonic)
   - [Compare vs CX Genie](https://www.capterra.ae/compare/1061327/1069278/botsonic/vs/CX-Genie)
5. **Wati** — 4.6/5 (203 reviews) — The AI-Powered Customer Engagement Platform built for Revenue Growth.
   - [View profile](https://www.capterra.ae/software/204314/wati)
   - [Compare vs CX Genie](https://www.capterra.ae/compare/204314/1069278/wati/vs/CX-Genie)
6. **Intercom** — 4.5/5 (1133 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.ae/software/134347/intercom)
   - [Compare vs CX Genie](https://www.capterra.ae/compare/134347/1069278/intercom/vs/CX-Genie)
7. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
   - [View profile](https://www.capterra.ae/software/187541/tiledesk)
   - [Compare vs CX Genie](https://www.capterra.ae/compare/187541/1069278/tiledesk/vs/CX-Genie)
8. **Text** — 4.7/5 (28 reviews) — Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox.
   - [View profile](https://www.capterra.ae/software/1078275/Text-App)
   - [Compare vs CX Genie](https://www.capterra.ae/compare/1069278/1078275/CX-Genie/vs/Text-App)
9. **Zipchat** — 4.8/5 (26 reviews) — Zipchat is the AI Agent for e-commerce — selling, supporting, and marketing automatically across channels with zero complexity.
   - [View profile](https://www.capterra.ae/software/1056535/zipchat)
   - [Compare vs CX Genie](https://www.capterra.ae/compare/1056535/1069278/zipchat/vs/CX-Genie)
10. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
    - [View profile](https://www.capterra.ae/software/102188/liveagent)
    - [Compare vs CX Genie](https://www.capterra.ae/compare/102188/1069278/liveagent/vs/CX-Genie)
11. **Freshchat** — 4.1/5 (120 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.ae/software/158117/freshchat)
    - [Compare vs CX Genie](https://www.capterra.ae/compare/158117/1069278/freshchat/vs/CX-Genie)
12. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.ae/software/164772/omnichannel)
    - [Compare vs CX Genie](https://www.capterra.ae/compare/164772/1069278/omnichannel/vs/CX-Genie)
13. **Hiver** — 4.7/5 (147 reviews) — Hiver is a modern, AI customer service platform with strong workflow management capabilities.
    - [View profile](https://www.capterra.ae/software/142975/hiver)
    - [Compare vs CX Genie](https://www.capterra.ae/compare/142975/1069278/hiver/vs/CX-Genie)
14. **Kustomer** — 4.6/5 (79 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
    - [View profile](https://www.capterra.ae/software/158128/kustomer)
    - [Compare vs CX Genie](https://www.capterra.ae/compare/158128/1069278/kustomer/vs/CX-Genie)
15. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.ae/software/156723/gladly)
    - [Compare vs CX Genie](https://www.capterra.ae/compare/156723/1069278/gladly/vs/CX-Genie)

## Related Categories

- [Workflow Management Software](https://www.capterra.ae/directory/30091/workflow-management/software)
- [Customer Communications Management Software](https://www.capterra.ae/directory/31002/customer-communications-management/software)
- [Customer Engagement Software](https://www.capterra.ae/directory/30906/customer-engagement/software)
- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)
- [Customer Support Software](https://www.capterra.ae/directory/32315/customer-support/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/1069278/CX-Genie)
- [View Product Profile](https://www.capterra.ae/software/1069278/CX-Genie)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1069278/CX-Genie> |
| de-AT | <https://www.capterra.at/alternatives/1069278/CX-Genie> |
| de-CH | <https://www.capterra.ch/alternatives/1069278/CX-Genie> |
| en | <https://www.capterra.com/p/10022689/CX-Genie/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1069278/CX-Genie> |
| en-AU | <https://www.capterra.com.au/alternatives/1069278/CX-Genie> |
| en-CA | <https://www.capterra.ca/alternatives/1069278/CX-Genie> |
| en-GB | <https://www.capterra.co.uk/alternatives/1069278/CX-Genie> |
| en-IE | <https://www.capterra.ie/alternatives/1069278/CX-Genie> |
| en-IL | <https://www.capterra.co.il/alternatives/1069278/CX-Genie> |
| en-IN | <https://www.capterra.in/alternatives/1069278/CX-Genie> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1069278/CX-Genie> |
| en-SG | <https://www.capterra.com.sg/alternatives/1069278/CX-Genie> |
| en-ZA | <https://www.capterra.co.za/alternatives/1069278/CX-Genie> |
| es | <https://www.capterra.es/alternatives/1069278/CX-Genie> |
| es-AR | <https://www.capterra.com.ar/alternatives/1069278/CX-Genie> |
| es-CL | <https://www.capterra.cl/alternatives/1069278/CX-Genie> |
| es-CO | <https://www.capterra.co/alternatives/1069278/CX-Genie> |
| es-CR | <https://www.capterra.co.cr/alternatives/1069278/CX-Genie> |
| es-DO | <https://www.capterra.do/alternatives/1069278/CX-Genie> |
| es-EC | <https://www.capterra.ec/alternatives/1069278/CX-Genie> |
| es-MX | <https://www.capterra.mx/alternatives/1069278/CX-Genie> |
| es-PA | <https://www.capterra.com.pa/alternatives/1069278/CX-Genie> |
| es-PE | <https://www.capterra.pe/alternatives/1069278/CX-Genie> |
| fr | <https://www.capterra.fr/alternatives/1069278/CX-Genie> |
| fr-BE | <https://fr.capterra.be/alternatives/1069278/CX-Genie> |
| fr-CA | <https://fr.capterra.ca/alternatives/1069278/CX-Genie> |
| fr-LU | <https://www.capterra.lu/alternatives/1069278/CX-Genie> |
| it | <https://www.capterra.it/alternatives/1069278/CX-Genie> |
| ja | <https://www.capterra.jp/alternatives/1069278/CX-Genie> |
| nl | <https://www.capterra.nl/alternatives/1069278/CX-Genie> |
| nl-BE | <https://www.capterra.be/alternatives/1069278/CX-Genie> |
| pt | <https://www.capterra.com.br/alternatives/1069278/CX-Genie> |
| pt-PT | <https://www.capterra.pt/alternatives/1069278/CX-Genie> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CX Genie","description":"Find the best CX Genie alternatives at a glance on Capterra United Arab Emirates. Choose from top tools and compare pricing, features, user reviews, and clear trial details, customer support, and competitors.","url":"https://www.capterra.ae/alternatives/1069278/CX-Genie","about":{"@id":"https://www.capterra.ae/alternatives/1069278/CX-Genie#software"},"breadcrumb":{"@id":"https://www.capterra.ae/alternatives/1069278/CX-Genie#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/alternatives/1069278/CX-Genie#webpage","mainEntity":{"@id":"https://www.capterra.ae/alternatives/1069278/CX-Genie#software"},"publisher":{"@id":"https://www.capterra.ae/#organization"},"inLanguage":"en-AE","isPartOf":{"@id":"https://www.capterra.ae/#website"}},{"name":"CX Genie","url":"https://www.capterra.ae/software/1069278/CX-Genie","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/1069278/CX-Genie#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":4.0},"offers":{"price":"14.99","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Workflow Management Software","position":2,"item":"/directory/30091/workflow-management/software","@type":"ListItem"},{"name":"CX Genie","position":3,"item":"/software/1069278/CX-Genie","@type":"ListItem"},{"name":"CX Genie Alternatives","position":4,"item":"https://www.capterra.ae/alternatives/1069278/CX-Genie","@type":"ListItem"}],"@id":"https://www.capterra.ae/alternatives/1069278/CX-Genie#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Best CX Genie Alternatives - Capterra United Arab Emirates 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Tidio","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.ae/software/144040/tidio-chat","@type":"ListItem"},{"name":"ChatGPT","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5747618c-7ace-46db-bd4b-7a35a5aaeb51.png","url":"https://www.capterra.ae/software/1049484/chatgpt","@type":"ListItem"},{"name":"Chatbase","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8be3e7fc-9704-443b-860a-b0360a18b2e8.jpeg","url":"https://www.capterra.ae/software/1053300/chatbase","@type":"ListItem"},{"name":"Botsonic","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2794f36-ce07-447b-a579-9ed726e4c3ed.png","url":"https://www.capterra.ae/software/1061327/botsonic","@type":"ListItem"},{"name":"Wati","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.capterra.ae/software/204314/wati","@type":"ListItem"},{"name":"Intercom","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.ae/software/134347/intercom","@type":"ListItem"},{"name":"Tiledesk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.capterra.ae/software/187541/tiledesk","@type":"ListItem"},{"name":"Text","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.capterra.ae/software/1078275/Text-App","@type":"ListItem"},{"name":"Zipchat","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aacac6ab-82cb-4483-9f15-54c9b135f1da.png","url":"https://www.capterra.ae/software/1056535/zipchat","@type":"ListItem"},{"name":"LiveAgent","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.ae/software/102188/liveagent","@type":"ListItem"},{"name":"Freshchat","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.capterra.ae/software/158117/freshchat","@type":"ListItem"},{"name":"inconnect","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.ae/software/164772/omnichannel","@type":"ListItem"},{"name":"Hiver","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.capterra.ae/software/142975/hiver","@type":"ListItem"},{"name":"Kustomer","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.capterra.ae/software/158128/kustomer","@type":"ListItem"},{"name":"Gladly","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.ae/software/156723/gladly","@type":"ListItem"}],"@id":"https://www.capterra.ae/alternatives/1069278/CX-Genie#itemlist","numberOfItems":15}
</script>