---
description: Get detailed information about SmartITSM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartITSM Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/30959/cmdb/software) > [SmartITSM](/software/1045363/smartitsm) > [SmartITSM Alternatives](https://www.capterra.ae/alternatives/1045363/smartitsm)

# Alternatives to SmartITSM

Canonical: https://www.capterra.ae/alternatives/1045363/smartitsm

> Explore the top alternatives to SmartITSM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — Gain end-to-end visibility and prevent service disruptions with Freshservice's CMDB and dynamic dependency mapping.
   - [View profile](https://www.capterra.ae/software/132997/freshservice)
   - [Compare vs SmartITSM](https://www.capterra.ae/compare/132997/1045363/freshservice/vs/smartitsm)
2. **Iru** — 4.9/5 (480 reviews) — Iru unifies identity \& access, endpoint security \& management, and compliance automation to collapse the IT stack.
   - [View profile](https://www.capterra.ae/software/181954/Iru)
   - [Compare vs SmartITSM](https://www.capterra.ae/compare/181954/1045363/Iru/vs/smartitsm)
3. **ACMP Suite** — 4.5/5 (173 reviews) — ACMP offers modular and scalable solutions for your specific challenges in the IT department.
   - [View profile](https://www.capterra.ae/software/175522/acmp-inventory)
   - [Compare vs SmartITSM](https://www.capterra.ae/compare/175522/1045363/acmp-inventory/vs/smartitsm)
4. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — Self-hosted, agentless Windows patch management \& device inventory for on-prem/VPN environments. Per-admin license, unlimited devices.
   - [View profile](https://www.capterra.ae/software/174535/pdq-deploy)
   - [Compare vs SmartITSM](https://www.capterra.ae/compare/174535/1045363/pdq-deploy/vs/smartitsm)
5. **Wasp Asset** — 4.5/5 (376 reviews) — Customizable \& full featured asset management solution. Easy to setup and use. Mobile apps (iOS/Android). Request a free demo today\!
   - [View profile](https://www.capterra.ae/software/80853/assetcloud)
   - [Compare vs SmartITSM](https://www.capterra.ae/compare/80853/1045363/assetcloud/vs/smartitsm)
6. **Atera** — 4.5/5 (448 reviews) — Introducing Robin: It cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.
   - [View profile](https://www.capterra.ae/software/144309/atera)
   - [Compare vs SmartITSM](https://www.capterra.ae/compare/144309/1045363/atera/vs/smartitsm)
7. **N-central** — 4.2/5 (253 reviews) — N-central is a remote monitoring and management platform that helps MSPs and IT teams manage, automate, and secure IT infrastructure.
   - [View profile](https://www.capterra.ae/software/13803/n-central)
   - [Compare vs SmartITSM](https://www.capterra.ae/compare/13803/1045363/n-central/vs/smartitsm)
8. **IT Glue** — 4.6/5 (331 reviews) — IT Glue is the AI-powered documentation platform built for IT professionals. Track, find and know everything in under 30 seconds.
   - [View profile](https://www.capterra.ae/software/170401/itglue)
   - [Compare vs SmartITSM](https://www.capterra.ae/compare/170401/1045363/itglue/vs/smartitsm)
9. **ITM IT Asset Management** — 5.0/5 (37 reviews) — Web-based Asset Management software that helps you monitor and manage assets in your organization.
   - [View profile](https://www.capterra.ae/software/148102/asset-management)
   - [Compare vs SmartITSM](https://www.capterra.ae/compare/148102/1045363/asset-management/vs/smartitsm)
10. **ServiceNow** — 4.5/5 (348 reviews) — Allows you to deliver high-performance business services with visibility \& AIOps.
    - [View profile](https://www.capterra.ae/software/152871/servicenow)
    - [Compare vs SmartITSM](https://www.capterra.ae/compare/152871/1045363/servicenow/vs/smartitsm)
11. **BlueTally** — 4.6/5 (80 reviews) — Get in control of your assets and say goodbye to spreadsheets. Integrates with Intune, Jamf and Iru. Try our demo yourself now.
    - [View profile](https://www.capterra.ae/software/1022846/bluetally)
    - [Compare vs SmartITSM](https://www.capterra.ae/compare/1022846/1045363/bluetally/vs/smartitsm)
12. **SysAid** — 4.5/5 (519 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
    - [View profile](https://www.capterra.ae/software/107225/sysaid)
    - [Compare vs SmartITSM](https://www.capterra.ae/compare/107225/1045363/sysaid/vs/smartitsm)
13. **Mosyle Business** — 4.6/5 (84 reviews) — Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost.
    - [View profile](https://www.capterra.ae/software/183343/mosyle-business)
    - [Compare vs SmartITSM](https://www.capterra.ae/compare/183343/1045363/mosyle-business/vs/smartitsm)
14. **NinjaOne** — 4.7/5 (288 reviews) — NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access.
    - [View profile](https://www.capterra.ae/software/165889/ninjaone)
    - [Compare vs SmartITSM](https://www.capterra.ae/compare/165889/1045363/ninjaone/vs/smartitsm)
15. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk is an award winning fully integrated ITSM solution with a CMDB and available for both Cloud and On-Premise applications.
    - [View profile](https://www.capterra.ae/software/144825/boss-solutions)
    - [Compare vs SmartITSM](https://www.capterra.ae/compare/144825/1045363/boss-solutions/vs/smartitsm)

## Related Categories

- [CMDB Software](https://www.capterra.ae/directory/30959/cmdb/software)
- [IT Service Management (ITSM) Software](https://www.capterra.ae/directory/30676/itsm/software)
- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)
- [Service Desk Software](https://www.capterra.ae/directory/31027/service-desk/software)
- [IT Service Software](https://www.capterra.ae/directory/30672/it-service/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/1045363/smartitsm)
- [View Product Profile](https://www.capterra.ae/software/1045363/smartitsm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1045363/smartitsm> |
| de-AT | <https://www.capterra.at/alternatives/1045363/smartitsm> |
| de-CH | <https://www.capterra.ch/alternatives/1045363/smartitsm> |
| en | <https://www.capterra.com/p/10006641/SmartITSM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1045363/smartitsm> |
| en-AU | <https://www.capterra.com.au/alternatives/1045363/smartitsm> |
| en-CA | <https://www.capterra.ca/alternatives/1045363/smartitsm> |
| en-GB | <https://www.capterra.co.uk/alternatives/1045363/smartitsm> |
| en-IE | <https://www.capterra.ie/alternatives/1045363/smartitsm> |
| en-IL | <https://www.capterra.co.il/alternatives/1045363/smartitsm> |
| en-IN | <https://www.capterra.in/alternatives/1045363/smartitsm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1045363/smartitsm> |
| en-SG | <https://www.capterra.com.sg/alternatives/1045363/smartitsm> |
| en-ZA | <https://www.capterra.co.za/alternatives/1045363/smartitsm> |

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