---
description: Get detailed information about Pulsedesk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pulsedesk Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Pulsedesk](/software/1031448/pulsedesk) > [Pulsedesk Alternatives](https://www.capterra.ae/alternatives/1031448/pulsedesk)

# Alternatives to Pulsedesk

Canonical: https://www.capterra.ae/alternatives/1031448/pulsedesk

> Explore the top alternatives to Pulsedesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.ae/software/124981/freshdesk)
   - [Compare vs Pulsedesk](https://www.capterra.ae/compare/124981/1031448/freshdesk/vs/pulsedesk)
2. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
   - [View profile](https://www.capterra.ae/software/169505/zoho-desk)
   - [Compare vs Pulsedesk](https://www.capterra.ae/compare/169505/1031448/zoho-desk/vs/pulsedesk)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.ae/software/102188/liveagent)
   - [Compare vs Pulsedesk](https://www.capterra.ae/compare/102188/1031448/liveagent/vs/pulsedesk)
4. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.ae/software/62194/livechat)
   - [Compare vs Pulsedesk](https://www.capterra.ae/compare/62194/1031448/livechat/vs/pulsedesk)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.ae/software/144040/tidio-chat)
   - [Compare vs Pulsedesk](https://www.capterra.ae/compare/144040/1031448/tidio-chat/vs/pulsedesk)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.ae/software/164283/zendesk)
   - [Compare vs Pulsedesk](https://www.capterra.ae/compare/164283/1031448/zendesk/vs/pulsedesk)
7. **Crisp** — 4.6/5 (148 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
   - [View profile](https://www.capterra.ae/software/151292/crisp)
   - [Compare vs Pulsedesk](https://www.capterra.ae/compare/151292/1031448/crisp/vs/pulsedesk)
8. **Text** — 4.7/5 (32 reviews) — Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox.
   - [View profile](https://www.capterra.ae/software/1078275/Text)
   - [Compare vs Pulsedesk](https://www.capterra.ae/compare/1031448/1078275/pulsedesk/vs/Text)
9. **Gladly** — 4.8/5 (140 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
   - [View profile](https://www.capterra.ae/software/156723/gladly)
   - [Compare vs Pulsedesk](https://www.capterra.ae/compare/156723/1031448/gladly/vs/pulsedesk)
10. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
    - [View profile](https://www.capterra.ae/software/187541/tiledesk)
    - [Compare vs Pulsedesk](https://www.capterra.ae/compare/187541/1031448/tiledesk/vs/pulsedesk)
11. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud-based or on-premises workspace with CRM, project management, team chat, HR tools, and website builder.
    - [View profile](https://www.capterra.ae/software/113540/bitrix24)
    - [Compare vs Pulsedesk](https://www.capterra.ae/compare/113540/1031448/bitrix24/vs/pulsedesk)
12. **respond.io** — 4.6/5 (60 reviews) — Chats. Calls. All in one place. Respond.io helps B2C businesses connect with customers and close more sales, faster.
    - [View profile](https://www.capterra.ae/software/179311/rocketbots)
    - [Compare vs Pulsedesk](https://www.capterra.ae/compare/179311/1031448/rocketbots/vs/pulsedesk)
13. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
    - [View profile](https://www.capterra.ae/software/182476/hubspot-service-hub)
    - [Compare vs Pulsedesk](https://www.capterra.ae/compare/182476/1031448/hubspot-service-hub/vs/pulsedesk)
14. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.ae/software/136189/salesforce)
    - [Compare vs Pulsedesk](https://www.capterra.ae/compare/136189/1031448/salesforce/vs/pulsedesk)
15. **Gorgias** — 4.6/5 (135 reviews) — The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo
    - [View profile](https://www.capterra.ae/software/155357/gorgias)
    - [Compare vs Pulsedesk](https://www.capterra.ae/compare/155357/1031448/gorgias/vs/pulsedesk)

## Related Categories

- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)
- [Live Chat Software](https://www.capterra.ae/directory/30797/live-chat/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/1031448/pulsedesk)
- [View Product Profile](https://www.capterra.ae/software/1031448/pulsedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/253698/Pulsedesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1031448/pulsedesk> |
| en-AU | <https://www.capterra.com.au/alternatives/1031448/pulsedesk> |
| en-CA | <https://www.capterra.ca/alternatives/1031448/pulsedesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/1031448/pulsedesk> |
| en-IE | <https://www.capterra.ie/alternatives/1031448/pulsedesk> |
| en-IL | <https://www.capterra.co.il/alternatives/1031448/pulsedesk> |
| en-IN | <https://www.capterra.in/alternatives/1031448/pulsedesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1031448/pulsedesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/1031448/pulsedesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/1031448/pulsedesk> |
| pt | <https://www.capterra.com.br/alternatives/1031448/pulsedesk> |
| pt-PT | <https://www.capterra.pt/alternatives/1031448/pulsedesk> |

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