---
description: Get detailed information about KIX usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra United Arab Emirates.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: KIX Price, Reviews & Ratings - Capterra United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [KIX](/software/1023292/kix) > [KIX Alternatives](https://www.capterra.ae/alternatives/1023292/kix)

# Alternatives to KIX

Canonical: https://www.capterra.ae/alternatives/1023292/kix

> Explore the top alternatives to KIX. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.
   - [View profile](https://www.capterra.ae/software/132997/freshservice)
   - [Compare vs KIX](https://www.capterra.ae/compare/132997/1023292/freshservice/vs/kix)
2. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Desk is a modern ITSM solution built for IT service centers of all sizes.
   - [View profile](https://www.capterra.ae/software/133392/service-desk)
   - [Compare vs KIX](https://www.capterra.ae/compare/133392/1023292/service-desk/vs/kix)
3. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.ae/software/138769/jira-service-management)
   - [Compare vs KIX](https://www.capterra.ae/compare/138769/1023292/jira-service-management/vs/kix)
4. **Deepser** — 4.6/5 (57 reviews) — Deepser is the only 100% Italian Service Management platform, unifying services in a customizable ecosystem built for performance.
   - [View profile](https://www.capterra.ae/software/178946/deepser)
   - [Compare vs KIX](https://www.capterra.ae/compare/178946/1023292/deepser/vs/kix)
5. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — ServiceDesk Plus is the top-rated IT service management platform that gives IT teams more control over IT and ensures a better ROI.
   - [View profile](https://www.capterra.ae/software/179501/manageengine-service-desk-plus)
   - [Compare vs KIX](https://www.capterra.ae/compare/179501/1023292/manageengine-service-desk-plus/vs/kix)
6. **TOPdesk** — 4.4/5 (111 reviews) — IT Service management solution that combines a ready-to-use ITSM tool with in-house experts – here to make service happen since 1993.
   - [View profile](https://www.capterra.ae/software/127562/topdesk)
   - [Compare vs KIX](https://www.capterra.ae/compare/127562/1023292/topdesk/vs/kix)
7. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Streamline IT service delivery with right-sized AI built for real work. Automate workflows and resolve tickets up to 52% faster.
   - [View profile](https://www.capterra.ae/software/129478/solarwinds-service-desk)
   - [Compare vs KIX](https://www.capterra.ae/compare/129478/1023292/solarwinds-service-desk/vs/kix)
8. **Vivantio** — 4.3/5 (178 reviews) — Vivantio, built on ITIL4, offers robust asset tracking, automated IT workflows, a centralized knowledge base, and self-service portals.
   - [View profile](https://www.capterra.ae/software/132880/vivantio)
   - [Compare vs KIX](https://www.capterra.ae/compare/132880/1023292/vivantio/vs/kix)
9. **SysAid** — 4.5/5 (519 reviews) — The most advanced AI-Powered IT Service Management platform out there with generative AI baked into every element of service management
   - [View profile](https://www.capterra.ae/software/107225/sysaid)
   - [Compare vs KIX](https://www.capterra.ae/compare/107225/1023292/sysaid/vs/kix)
10. **monday service** — 4.6/5 (108 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
    - [View profile](https://www.capterra.ae/software/1069948/monday-service)
    - [Compare vs KIX](https://www.capterra.ae/compare/1023292/1069948/kix/vs/monday-service)
11. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.ae/software/144825/boss-solutions)
    - [Compare vs KIX](https://www.capterra.ae/compare/144825/1023292/boss-solutions/vs/kix)
12. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
    - [View profile](https://www.capterra.ae/software/200140/haloitsm)
    - [Compare vs KIX](https://www.capterra.ae/compare/200140/1023292/haloitsm/vs/kix)
13. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB \& Chat Fully Customizable
    - [View profile](https://www.capterra.ae/software/1038612/tikting)
    - [Compare vs KIX](https://www.capterra.ae/compare/1023292/1038612/kix/vs/tikting)
14. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Support is the leading cloud based ITSM solution built with the CMDB concept at its core.
    - [View profile](https://www.capterra.ae/software/164283/zendesk)
    - [Compare vs KIX](https://www.capterra.ae/compare/164283/1023292/zendesk/vs/kix)
15. **Hiver** — 4.7/5 (147 reviews) — Hiver is an AI, IT service desk that is designed for modern teams and does away with the complexity of traditional ITSM tools.
    - [View profile](https://www.capterra.ae/software/142975/hiver)
    - [Compare vs KIX](https://www.capterra.ae/compare/142975/1023292/hiver/vs/kix)

## Related Categories

- [IT Service Software](https://www.capterra.ae/directory/30672/it-service/software)
- [Incident Management Software](https://www.capterra.ae/directory/31332/incident-management/software)
- [Service Desk Software](https://www.capterra.ae/directory/31027/service-desk/software)
- [Help Desk & Ticketing Software](https://www.capterra.ae/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.ae/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.ae/alternatives/1023292/kix)
- [View Product Profile](https://www.capterra.ae/software/1023292/kix)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/1023292/kix> |
| de-AT | <https://www.capterra.at/alternatives/1023292/kix> |
| de-CH | <https://www.capterra.ch/alternatives/1023292/kix> |
| en | <https://www.capterra.com/p/241172/KIX/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1023292/kix> |
| en-AU | <https://www.capterra.com.au/alternatives/1023292/kix> |
| en-CA | <https://www.capterra.ca/alternatives/1023292/kix> |
| en-GB | <https://www.capterra.co.uk/alternatives/1023292/kix> |
| en-IE | <https://www.capterra.ie/alternatives/1023292/kix> |
| en-IL | <https://www.capterra.co.il/alternatives/1023292/kix> |
| en-IN | <https://www.capterra.in/alternatives/1023292/kix> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1023292/kix> |
| en-SG | <https://www.capterra.com.sg/alternatives/1023292/kix> |
| en-ZA | <https://www.capterra.co.za/alternatives/1023292/kix> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"KIX","description":"Find the best KIX alternatives at a glance on Capterra United Arab Emirates. Choose from top tools and compare pricing, features, user reviews, and clear trial details, customer support, and competitors.","url":"https://www.capterra.ae/alternatives/1023292/kix","about":{"@id":"https://www.capterra.ae/alternatives/1023292/kix#software"},"breadcrumb":{"@id":"https://www.capterra.ae/alternatives/1023292/kix#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ae/alternatives/1023292/kix#webpage","mainEntity":{"@id":"https://www.capterra.ae/alternatives/1023292/kix#software"},"publisher":{"@id":"https://www.capterra.ae/#organization"},"inLanguage":"en-AE","isPartOf":{"@id":"https://www.capterra.ae/#website"}},{"name":"KIX","url":"https://www.capterra.ae/software/1023292/kix","@type":"SoftwareApplication","@id":"https://www.capterra.ae/software/1023292/kix#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ae/#organization"},"offers":{"price":"33","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Software","position":2,"item":"/directory/30672/it-service/software","@type":"ListItem"},{"name":"KIX","position":3,"item":"/software/1023292/kix","@type":"ListItem"},{"name":"KIX Alternatives","position":4,"item":"https://www.capterra.ae/alternatives/1023292/kix","@type":"ListItem"}],"@id":"https://www.capterra.ae/alternatives/1023292/kix#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Best KIX Alternatives - Capterra United Arab Emirates 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.ae/software/132997/freshservice","@type":"ListItem"},{"name":"InvGate Service Management","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4b5a87-913f-40c6-b18f-9f7fdae9c8bb.png","url":"https://www.capterra.ae/software/133392/service-desk","@type":"ListItem"},{"name":"JIRA Service Management","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.ae/software/138769/jira-service-management","@type":"ListItem"},{"name":"Deepser","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/276d005f-9eb6-4a86-b7d6-6fb1bf357348.png","url":"https://www.capterra.ae/software/178946/deepser","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.ae/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"TOPdesk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.capterra.ae/software/127562/topdesk","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.ae/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"Vivantio","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.capterra.ae/software/132880/vivantio","@type":"ListItem"},{"name":"SysAid","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.ae/software/107225/sysaid","@type":"ListItem"},{"name":"monday service","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9958255c-f8ee-4021-b2cb-a302474a70e3.jpeg","url":"https://www.capterra.ae/software/1069948/monday-service","@type":"ListItem"},{"name":"BOSSDesk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.capterra.ae/software/144825/boss-solutions","@type":"ListItem"},{"name":"HaloITSM","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1dbbd18e-0925-42aa-9df9-e4b734550974.png","url":"https://www.capterra.ae/software/200140/haloitsm","@type":"ListItem"},{"name":"TIKTING","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e3075d5b-c34f-4e2c-9493-f5b8f34eae74.png","url":"https://www.capterra.ae/software/1038612/tikting","@type":"ListItem"},{"name":"Zendesk Suite","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.ae/software/164283/zendesk","@type":"ListItem"},{"name":"Hiver","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.capterra.ae/software/142975/hiver","@type":"ListItem"}],"@id":"https://www.capterra.ae/alternatives/1023292/kix#itemlist","numberOfItems":15}
</script>